Lillith Siamendes

Would like to touch on the Customer Service improvements, we have been getting spammed with horrid particles and sounds on our Mainland Parcel, AR have been filed, nothing has been done, we get a hold of Chat support, or we are sorry nothing we can do, we are tech and billing issues, What part of Billing Issue do they not understand, we are PAYING Tier for this land and to the point we cannot TP anyone to the land because they get blasted with this encroachment. At my wits end on this matter. It takes but a momnet to return griefing items. Months this has been going on. I think it should be taken very seriously by Linden Labs, we are PAYING for use of this land, and denied enjoyment.

Welcome to Second Life Kim, Second Life moving forward with your talent is an excellent move. YAY!!! Couple of suggestions: Explore and get to know your customer base in-world, talk to people. I really dislike the use of resident, I am a paying customer. Understand this world clearly, as most will tell you it is not a game. We are very real people with a wide range of social and educational backgrounds. Hot issues: Teens entering Second life, I have been in-world almost a few years and have enjoyed the fact that I am interacting with adults, call me names, but I do not wish to interact with children. Yes, they are children until they reach the age of majority. Your paying customer's in general are concerned for good reason. Live support chat: reducing the hours has left out the European community, and frankly, if I were in Europe, I would cancel my Premium Membership immediately. Tier fees are far too high in the current rl world economy. Get the in-world land sales going. Vacant and abandoned pieces everywhere. Welcome again Kim!!!!