Kathy Laurent

I had the same problem with latest LL viewer version. I tried everything: restoring computer to earlier date, uninstalling and re-installing SL,etc. Nothing worked and couldn't even send a crash report. I solved my problem by installing Phoenix viewer. I love it! It works great, screen is less cluttered, and it is more user friendly. It took me only a day to get used to the different format. In short, the latest LL viewer is not good. A friend had to uninstall the LL viewer also and use the Phoenix viewer instead because he saw nothing but black. I couldn't even log on, crashing every time. Forget about messing with Linden Labs viewer and install a different viewer. I understand there is also one by Dolphin, but Phoenix is good.

My recommendation to everyone is to forget the LL viewer. It is no good. My friends' screen went black using the latest version and I couldn't even log on before it crashed. I tried everything: returning my computer to previous configuration, uninstalling SL and re-installing to no avail Finally I installed a different viewer, Phoenix, instead of the one supplied by Linden Labs. My friend did the same after he, too, tried everything to get out of the black. We are very happy with the Phoenix viewer. It works beautifully and, after getting used to it, I actually prefer it to the Linden Labs viewer. The screen is less cluttered and more user friendly.

I can't even log on before it crashes so I can't even clear the cache. Help! What can I do now?