Jump to content

JamieLee Larnia

Resident
  • Posts

    9
  • Joined

  • Last visited

Posts posted by JamieLee Larnia

  1. I called numerous times since yesterday and justafewmomentsagotheyacceptedmyIDscanandutilitybill.

    My address was different so I just scanned a utility bill. If you have any utility in your name with the current address they will accept that as well as the photo ID.

    I just hope I don't have to wait another 5 business days now for the credit to be processed.  

    I love working from home and working in Second Life but the stress of issues like this makes it difficult. 

    I hope you are able to get your issue solved quickly.

  2. This was poorly executed.

    If LL needs vital information like this it should be flagged in the red banner that goes across the dashboard of an account.

    Waiting until residents call in looking for late process payments and then dropping this on them is ridiculous. This is the equivalent of having a late payroll check for some people. I have bills to pay and people depending on me. The callous nature of the phone support only adds insult to injury. 

    HUGE FAIL on LL part. 

×
×
  • Create New...