I called numerous times since yesterday and justafewmomentsagotheyacceptedmyIDscanandutilitybill.
My address was different so I just scanned a utility bill. If you have any utility in your name with the current address they will accept that as well as the photo ID.
I just hope I don't have to wait another 5 business days now for the credit to be processed.
I love working from home and working in Second Life but the stress of issues like this makes it difficult.
I hope you are able to get your issue solved quickly.