In my book, delayed/failed deliveries are a HUGE issue that needs to be addressed and yet, seems to be getting totally ignored. If LL and the SLM team are not planning on fixing this, can something be done to let users know that this is not something that we, as merchants, have any control over? Please? I think a short notice at the top of the confirmation page letting buyers know that deliveries are taking longer than normal would be great and take like 10 min to implement.
Another issue that is effecting sales is new product placement. If the new products are being put at the very back and never seen, what incentive do we have to list our new items on SLM? This is especialy ture for categories that have a huge number of established entries. This will also discourage new merchants from using teh SLM at all. Why would they?
I think a more unified and singular notice system is very much needed for merchants. Right now, there are blogs, forums, the in-world group, email, Twitter and Facebook. It's becoming too time comsuming for a single person merchant (as opposed to a team) to both keep up with the news and build a business. Decide which is the easiest for you and make sure all merchants have access to it by default without sending in a CS ticket.
I think that some of the new features that have been discussed are great, but there are some fundamental issues that will overshoadow any new features that you may come out with if they are not addressed as well.