Please read EVERYTHING before you answer please and thankyou :) I have tried to ask this question before.. but I got no resolution.. I am adding another photo .. It is NOT due to internet connection my download speed is about 20mbps (wifi) and my upload speed is 10mbps (also wifi) I have NEVER had this issue before the last update or so.. it is a very recent thing for me.. the preview ends up being some distortion of a photo in the world.. it doesn't matter where I am.. I have no other issues with SL.. The problem continues to replicate regardless of the viewer used.. I have used Firestorm, Official SL viewer, and CatzNip viewer.. I have also attempted to use an older version of Firestorm and it doesnt really do much.. This image was taken on the beta server.. and it is the same problem i get on the main servers.. also It doesn't matter what i am doing.. if it has a preview it does this.. like if i edit my avatar shape the previews there is like that.. so it isn't just with uploading models.. EDIT: That is just it.. nothing has changed.. except me updating Firestorm.. The only thing I can possibly think is if a windows 10 update is conflicting with second life.. My I have always used this same internet connection with the same router the same settings since before this problem started happening... .My default browser is Chrome.. EDIT 2: have done fresh install stuff already.. and it isnt JUST the upload previews it is also the edit shape previews as well.. and when I do this system eyes change texture durring the edit shape to whatever image is behind the avatar and it is distorted.. This is what makes me think it might be a textural issue.. and I thought It might have been related to a video card update needed to be done.. but it hasn't updated since the last time it was updated.. and i see how if it was a windows update that messed it up.. i would think i would be having issues in other places than SL.. since i am a pretty heavy gamer.. and i experience no graphical problems in any other graphic intensive program.. I have even cleared all caches hopeing to resolve the problem.. I have even set a QoS in my router settings setting my connection at the highest priority.. so I am pulling between 35mbps - 50mbps download over my wifi connection which is quite high for wifi.. and never had i required such a high speed.. the only thing i can think of is it was a windows update.. but i do not know which one it could have been.. simply because that is the only thing that has changed since the last time I ran SL well.. as for what my pc is it isn't a sony.. here is my about viewer info . Firestorm 5.0.1 (52150) Dec 10 2016 14:44:37 (Firestorm-Releasex64) with OpenSimulator support Release Notes You are at 237.3, 81.9, 2,012.5 in Ocean View located at sim10341.agni.lindenlab.com (216.82.50.63:12035) SLURL: http://maps.secondlife.com/secondlife/Ocean%20View/237/82/2012 (global coordinates 132,589.0, 345,682.0, 2,012.5) Second Life Server 17.01.27.323172 Release Notes CPU: AMD FX(tm)-6300 Six-Core Processor (3515.54 MHz) Memory: 7150 MB OS Version: Microsoft Windows 10 64-bit (Build 10586) Graphics Card Vendor: ATI Technologies Inc. Graphics Card: AMD Radeon (TM) R9 380 Windows Graphics Driver Version: 21.19.0137.0514 OpenGL Version: 4.2.14008 Compatibility Profile Context 21.19.137.514 RestrainedLove API: (disabled) libcurl Version: libcurl/7.47.0 OpenSSL/1.0.1i zlib/1.2.8 J2C Decoder Version: KDU v7.8 Audio Driver Version: FMOD Ex 4.44.61 LLCEFLib/CEF Version: 1.5.3-(CEF-WIN-3.2526.1347-32) LibVLC Version: 2.2.4 Voice Server Version: Vivox 4.6.0017.22050 Settings mode: Firestorm Viewer Skin: StarLight CUI (Custom Dark) Font Used: Deja Vu (96 dpi) Font Size Adjustment: 0 pt UI Scaling: 1 Draw distance: 320 m Bandwidth: 800 kbit/s LOD factor: 4 Render quality: High-Ultra (6/7) Advanced Lighting Model: No Texture memory: 608 MB (1) VFS (cache) creation time (UTC): 2016-12-4T5:31:47 Built with MSVC version 1800 Packets Lost: 0/1,744 (0.0%) February 10 2017 03:18:32 SLT