ling Serenity

Hello. I'am Ling, and i'm a owner of BND shop. Today, I bought some fullperm hair for resell for 25l$... and i'm very suspicious about it.... This hair are selled at marketplace: https://marketplace.secondlife.com/stores/24523 (the shop is already closed...but opened 2 hours ago (lol) ) I send a im to this merchand, for buy his hair texture... and the merchand was a little strange Oo I asked him if I could buy him his full perm textures, because they were very beautiful. If you bought some hair of this shop, please delete it... It's look like copybot item :/ Item Name: ~ WimCreation - Epics Hairs (Mocha)~ ~Wim Creation - Epics Hairs (Black Coffee)~ ~Wim Creation - Epics Hairs (Black Coffee)~

Awww! Thanks so much for your answers and your precious advice. The customer send me a im, and a notecard for to apologize for his behavior.... I was so happy!!! She removed her negative comments too. You're right, I must to drag a note card in my box, and I will haven't problem in the future. Thanks for all

Hello! I have a market place shop, and i sell many shape, clothes and fashion accesories... But, my customeur send me many note card for ask me "where you buy this pants" or "where you buy this hair".... many many persone make that.... In spite of my shop's policy.... One day, a customer send me a im for ask me the name shop of a jacket. I answers "please read my policy, i don't give my pics stylish card etc..." . The customer was very pissed of... and 2 hours after I receive other im, from this customer's friend.... she ask me the same qustion, and my anwer was the same: " I don't give my Stylish Card". Then, after that, my market place pages was "Submerged" with bad review.... of course... exemple: Now, I have purchased plenty of items from this store, and they are all pretty good, I like them, the price is decent, etc. What I have a problem with is the customer service. The creator doesn't respond a lot of the times, ignores messages, and has a really bad attitude when dealing with her customers. When receiving compliments, which I have given her, she's all polite and happy, but as soon as I asked her a question about one of her products (wasn't being rude at all) she gets get all snippy and prude like and tells me "goodbye" without even attempting to answer my question. Customer service matters. And she give me, of course 2 star for this item... and for all of items that she bought. It's so crasy.... If i want yur help, it's because my personal policy it's "Satisfy the customer"... After this event, I decides to create a stylish blog, and I try to have a conversation with her... but she don't want have a conversation with me lol I'm very anxious by this situation... Abuse repport? mediator solution? For you, What is the solution of this conflict? (sorry for my very very bad english >.<)

Randall Ahren wrote: Go to merchant home on the marketplace and click magic box status. It will take you to the old marketplace and list your magic boxes and locations. Click remove for each magic box. Then go in-world and click each of your magic boxes and choose reset from the menu. it works!! YAY!! You are the best! thanks so much

Hello. Sorry for my very bad english, but it's not my first language. I'm a marketplace seller, and I have a little problem of delivery system since 13/05/2011. I changed my magic box, I rezzed 3 magic boxes at 3 differents sims but... no way... Delivery system failled again and again. My customer send me many mesages, and I redelivery 2/3 of my selling item... It's pretty boring.... I don't kow what to do.... Anyboby can help me, maybe? Sorry for all. Have a nice day, and thanks in advance for your reply. Best regard, Ling Serenity