Clint Maggs

Thanks. :)

Can a Zooby be reset to factory default? Like to unborn status I guess you'd say. Still new at this.

I'll have get on with them later, thanks. I guess either way is fine, just so I know.

I was quarterly on Prem but yeah, plus is yearly. The account page still says the same next payment date next week, so I'll have to see. But thinking it just waits till that date and pro-rates it as needed.

I'm busy on the phone, otherwise I'd do that. Hoping somebody would know in the mean time.

So I just upgraded from Premium to Premium Plus and I am wondering if the $249 USD will be taken on my existing quarterly date (next one is June 3rd). I did get the $2.84 charge taken out right away after I submitted.

Same here. I was going to purchase Lindens with my usual card and it said there was some issue. But I just tried again and it worked. I know it wasn't my card, so LL must of had something going on.

After a reinstall of the OS, I am delegating space for programs that actually need the performace of the SSD. If anybody has dual drives (one being SSD and the other HDD), which would you choose for the installation folder. And then depending on where you do that, where would you locate your cache folder? Seeing how the viewer constantly uses the cache, I'd see this being placed on the SSD to be the best bet. But whatif your install is on the SSD also? Performace boost for having the two on separate drives? I did'nt look before I dumped the drive but maybe the install itself is not that large (<2GB ?). So Maybe this can be a poll of what you use and how your configered and we can all compair. <edit> Just in case somebody mentions it, I am aware that tidbits are also installed and used in other locations other than Program Files. Logs are in the Users folder and such. Thanks Clint Gigabyte G41M Intel E6500 Dual-Core @3.3 Ghz 8 GB g-Skill Ripjaw DDR3 1333 Intel X25-M 120GB SSD WD 320GB SATA2 HD Gigabyte GTS 450 1GB

I may pop in here now and then but honestly I just don't have as much free time anymore, hence my unloading of all my land. As for the forums, I agree that moderation can be a bad thing. I deal with a forum for my part time job and thinking by removing certain comments your doing a favor but it end up looking more like favoritism or just wanting to block the negative comment. Thanks for remembering me Clint

Well, I really wasn't expecting to get anything for my troubles but I asked and I guess she felt bad for me. And for this situation, it's only $22.50 but hey.... every dollar helps now days. I went from noob to having a couple sims, downgrading to some mainland, and now I'm basicaly homeless. I'm co-owner of a club that rents on a private sim but times are tough and not enough time nor money for all the extras. I used to be a regular on these forums but just no time and it got to be a joke really with all the bickering between everybody. Questions and Answers became Questions and Bitching.

All you can do is ask. A few months ago, they messed up when repairing my inventory and after I asked, they gave me 3k for my troubles. You don't get anything if you don't ask.

If that is the case and viewer time is pulled from the operating system, I would have to say LL's server was out of time sync. This PC and the rest here pull time updates from the server here which gets it's time from time.nist.gov . Just checked server logs here and this PC was not updated on the 15th which means the time I see now is correct. So just have to wait to see what the person reading my ticket will do. In hindsignt, I suppose cutting it that close was not the best thing to do but I did did'nt take in account for LL's server time to be off. Live and learn or I'll get my refund but as a general rule of CS, they should see I was not trying to cheat the system.

Yes, like I did like wait till like the last minute. Not like I was going to abandon all my holdings days beforehand. I ended up at .2L/meter and then abandoned it. If it was 30 minutes or 30 seconds, doesn't matter. As far as personal info, my date of birth and born in location? Nobody rally cares. Residents inworld know how I am IRL anyways.

LL insists that I downgraded my account after the billing date. I tried to sell off my mainland till the last few minutes, so I knew what time it was. No wonder people are leaving SL like crazy. Chat Started: 07-18-2011 19:57:45 Chat Log: CoriR Scout: Thank you for contacting Linden Lab Support. My name is Cori. Please be patient with me as I may be handling multiple chats. How can I assist you today? You: Hello Cori, I have a billing issue I hope can be fixed this afternoon. I canceled my premium membership along with getting rid of any mainland holdings. On the 15th of this month I was charged for both land tiers and premium fees. I understand how your land teir billing works but I should not have been charged for the premium dues. This charge on my account was $22.50. CoriR Scout: Hi Clint. I&apos;m sorry to hear that you were charged when you expected to be downgraded. Let me pull up your account. You: Thank you CoriR Scout: I&apos;ll need to verify some information with you first. Can you tell me what city you were born in? You: Madison CoriR Scout: Thanks. What&apos;s your date of birth? You: 11-16-73 CoriR Scout: Thanks. How many L$ do you have right now? You: L$ 9,736 You: and USD $.04 CoriR Scout: Thanks. :) I&apos;m reviewing your account right now, just a moment. You: My account summery also states I will owe treirs on Aug 15th is is false You: tiers* CoriR Scout: Thanks for your patience. I don&apos;t see that you had successfully downgraded your account prior to July 16th. Your account is currently in downgrade status and will downgrade on October 15th. As you had group donations during the current mainland billing cycle, you will be billed for tier on August 15th - mainland is always billed for the previous 30 days of holdings. You: I did downgrade before the 16th. I held off till the last 10 minutes in hope of selling my mainland, which did not happen You: So I need to have it adjusted so that I am not charged again for teirs and also my premium fees returned plus late fee CoriR Scout: According to the information on your account, you initiated the downgrade just after midnight SLT on July 16th. Your account had already been processed for your subscription which was due and billed on July 15th. You: SLT in the viewer stated 23:55 when I downgraded CoriR Scout: I&apos;m sorry, but your account shows that the downgrade occurred after you were billed and at 00:02 on July 16th. Your account will downgrade normally in October and you are responsible for your current mainland usage for this billing cycle which will be billed on August 15th. You: Those records must be wrong. The time in the viewer stated 23:55 CoriR Scout: If you would like to dispute them, then please file a ticket. You: But my account should show currenty that I do not hold any land CoriR Scout: That is correct, at this moment, you do not hold land. However, you have held land during this billing cycle and your current peak usage is 2,536 which will bill you for $15 on August 15th. You: the amount due to me is 23.00 due to being two days late calulateed at $.25 per day You: I can file a ticket but in past experience, these are not seen the same day and more late charges my occur CoriR Scout: Late charges? We do not assess late charges. You: We do here. My account was deducted 22.50 wich roughly comes out to .25 per day You: When my funds are returned, LL wil have made interest on money held from me. CoriR Scout: To request a refund of the charges that were billed, you will need to submit a ticket. You: ok, thanks 

I know what you mean Isis. I have been having the same problems on one of my parcels. I can only get there from certain sims but never from my home. I have a business there and I get many messages from people saying they can't get there either. Now while the solution of reattaching scripted items probably will help, it's not a fix. The question is, why is this only now a issue? I've had the problem for weeks now and my ticket still goes unanswered. Live chat? Forget it, they are useless. They can't even restart a sim, instead asking you to make a ticket. I wish I had a answer for you Isis but I only have to add with my own complaints. My fix is now to move daily operations to another sim untill LL looks into this. I heard one comment saying that it is because of a server update. Well fine but shouldn't things get better instead of worse? My sim in question is on mainland so running on Pentium 3's may tell LL.......should we maybe update our hardware to this decade? I've been away from the forums for awhile now and I notice not much has changed. Poor layout, slow, and basically not worth using. A spell checker you have to press a button to use and it even says that some Second life terms are spelled wrong... D - grade for Linden Labs.

I commented once already and forgot to mention customer service. It totally slipped my mind. But like everybody else has said too, CS is in a poor state. I'd say the worst since I started in 2007. It's very frustrating to start live chat only to see a big CLOSED sign. And to second what sombody else also said, to actually get somebody on live chat only for them to tell you to file a ticket. And I am talking about things that were able to be resolved right away in the past. I do a few side jobs/projects in RL and when I purchase things, one of the deciding factors is how well the CS is. Cost is secondary in most cases. Right now the bottom two company's are Lex%rk and Linden Labs. Kim, you may have already realized that us residents are very forward in our complaints. haha. I am guilty as well here but your "Welcome Kim" thread turned into a "To-Do" list. haha.

Welcome to Second Life Kim. You must have a great outlook for our future coming from such a big firm as you did. That's great news for all of us I believe. I don't want to add to the long list of to-do's you already seem to be getting in this thread but I think that step one is to make the grid more stable and perform better in order for you work to shine. I just see it as what good is getting a huge increase in residents if it only bogs down the grid. You know? I did'nt mean to sound nagative there and hope that makes sence. Again, welcome to our world Kim and hope you have a great time. Clint p.s. Did you make your bear yet? /me wants one. ^^

..continued You may think this would be boring but riding on the Linden Railroads are fun too.

Have you ever visited Avilion Castle Unkle? It's been ages since I have been there but I have had many of wonderful memories from there. I sure hope the place is still there. They have a few RP sims also and used to be fun to wander around there as well. Always friendly people there so maybe you can take Mrs. UnkleBob there sometime. */me hopes not to hear it's gone. Way to many beautiful places have disappeared over the years. Message was edited by: Clint Maggs I shouldn't mentioned that the castle is actually a ballroom. Get your tux on....or gown if your into that.

Elmo.Clarity wrote: How about we throw another wrinkle in the mix and see how this could get out of control.... The argument is that because the URL is posted in game, the person who posted the URL is held responsible. But what if the link is to like a Facebook or MySpace home page and the negative comment/info is posted by someone else, but then shows up in the link outside the control of the first person. Should that person be held responsible for the comment posted by someone else? Personally, I think it would have to be dealt with on a case by case situation. That is a good point. The idea of it being case by case would certainly be in order in cases like that.

Thank you all. It seems the general consensus is to AR the object that the questionable content is placed on. Be it a texture, media, or now shared media. ...How does one post at 3am? Depends on where you live. But coffee helps a lot.

Rants, name calling, and specific info about other residents with Shared Media... While the LL Community Standards page makes it clear what is a violation, it does not state in detail how these items can take place. http://secondlife.com/corporate/cs.phpY You can not say anything inworld or on a LL website that violates these items BUT what if it's done through shared media? Example:   Resident X seems he had a good argument against another Resident Z.  Resident X thinks it is best if everybody should know the details of the argument in question but he can not post Resident Z's name on any Second Life website (blogs).  What if Resident X posts a thread on a 3rd party website and then puts that URL into his shared media prim?  Is this breaking one or more of the community standards "big six"? Note: This is a general question and not intended for myself to gain other residents "permission" to act in such ways that I said above. .....and no I am not planning to use that idea in regards to my last thread. This is completely theoretical

I agree with everybody else....don't spend too much money and for sure not on a shape. I personally think a quality skin is the base to everything. If you like yours now, keep it. Spend the time moding your shape. Your shape can change your look so much and that's what will set you apart from everybody else. And yeah.....make sure the shape you are starting out with is full perm or at least modifiable. My best friend and I worked on my shape for more than a month before we thought it was good. Good luck and have fun with it.

....but I'm so cute.

I think where you got confused is that when you signed for the premium account, you gave them information for your billing info. This was not just for being a premium member but also for billing. The fact that you downgraded your account does not remove your billing info. True, you will be asked for banking info when you sign up for premium but they are two separate things. I'm not arguing but if you "thought" you didn't have any billing info anymore, why did you buy lindens? But anywho.... thinking back I would've checked on this before testing it.