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Cody Zaytsev

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Everything posted by Cody Zaytsev

  1. Hey all, Sounds like you have a lot of really great feedback. I encourage you to log the bugs in JIRA and/or to participate in the Viewer 2 User Groups. That way, you can discuss your experiences and recommendations directly with the product owners. Thanks! WOW Nice, Amanda. Typical Linden SCREW YOU. SL IS A MESS AND YOU HAVE YOUR HEAD UP YOUR ASS!! So thanks for nothing. You're worthless. How's that for feeback? This stuff isn't necessary. At all. Anyone who reads my posts (in many threads) knows how I feel about the V2 Viewer, the features and the bugs. I'm not a LL fanboy by any stretch of the imagination, and I don't generally like where they are going with certain things.. That said, garbage like this solves nothing. One of the main complaints is that LL does not listen to it's customers, and i agree. But when you post nonsense like this, you certainly don't give them much reason to listen, do you? Critcism is fine. Harsh criticism is often necessary. Stuff like what you posted here accomplishes nothing, and goes well beyond just criticism. Don't stoop to that level.
  2. And this is why I'm still using 1.23. I don't trust TPVs as a rule, even before the Emerald debacle (FYI, I told you so, lots of you). And 2.x? It's like a bad haircut you regret getting -- someone's got to stop trying to make it look pretty and save some face first. Even if it means shaving it off entirely and rebuilding from the bottom (not likely to happen, especially given all the time and money and manpower invested in 2.x, but the principle holds true). Every time there's been a new 2.x viewer release I've given it a try with an alt (I'm an admin/builder/owner/organizer for too much on my primary account to risk botching anything). And I'm very sorry to say that I've not seen any usability improvement worth my conversion from the 1.23 viewer. The sidebar was the worst thing they ever did. The whole UI ceased having an intuitive layout (sorry, using a client should not be like an easter egg hunt where some of the eggs are just empty pieces of plastic), and most people never see group notices or IMs anymore. It hobbled communication to a huge degree. Selling out to Failbook is not the fix for that. Why are there TPVs that utilize 1.x coding and features? Because it works. I have to agree with people who've commented before me -- I don't think anyone in development of the viewer really spends any time in-world as an active user. And they aren't going to figure it out from trying to sift through all these comments, either! The company I work for IRL (sorry, I have no Failbook page to link to for you to learn what it is!) does an annual survey to get useful feedback from all of the employees. And you know what? It's done by a third party which compiles the feedback anonymously, handing back a list of ratings and key complaints on various topics. Wouldn't you know... the company actually reads those reports AND acts on them? As a result, the company's surpassed other companies in the same industry. Why? Because the employees are the structural base of the pyramid -- there are more of them than CEOs and business managers, and they are the ones who know the real scoop about running the business. So quit with that Resident Survey mockery that's just one question and only gives you a Failbook number of characters to make your comment with. Give us a way to give you feedback -- and actually make use of it. Don't just humor our words here, our pointless Twits or our epic failings on Failbook. When you are selling a product, the most effective way to do so is to know your product. Whomever's holding the reins... clearly does not. I'm also not really interested in debating my opinions with anyone or getting into a flamewar. I write this with the expectation it will likely not be read -- at least not by any Lindens. It might not get read by any Lindens (or make any difference), but it's a fabulous post that perfectly illustrates the way many existing SL residents feel. I am certainly one of them.
  3. Yea Fender, I hope you don't take this as me tryin' to tell you stuff you already know. It's pretty obvious that you know what you're talking about and understand what's going on. I guess I'm hoping for that .00001% chance that someone who matters will see something that I (or others) have posted and a lightbulb goes off. They can grow without losing the existing customer base. It's what the best companies in the world do. I'm not sure LL understands just how important their existing customer base really is. I think LL is going to be very surprised to find out that the new customer base they are attracting won't replace the existing customer base for long, regardless of numbers. It's a different generation, and I think they are going to find that their dedication to the SL world pales in comparison to the customers who have made SL what it is. Just my opinion, of course.
  4. Yea well, preaching to the choir does give me the option to say "I told you so" when things go south. They won't be able to say that their existing customer base didn't try to warn them. It will be a lesson learned. Again, I have worked for many companies over many years, and the ones who did well listened to their customers. They did not always agree with said customers, and they certainly didn't make decisions soley based on what their customers thought, but customer feedback played a huge role in how things were implemented moving forward. Companies can't survive without customers, and LL is taking a big risk here. Again, Linden Lab would be wise to heed the warnings of some very well intentioned existing customers.
  5. Oh yea, I get what you are saying. I know how LL operates, and none of that is going to change by anything that anyone says here. I won't argue that. BUT...this is one of the few avenues that LL customers have to expess their concerns or frustrations (or heap praise if they so choose). And, as has been the case in this very thread, Lindens DO read these responses (at least one), whether they decide to ever do anything with those responses or not. Sometimes people just need to be heard, and whether or not they actually are heard shouldn't invalidate their feelings or concerns one iota. Linden Lab would be wise to take a listen and try to understand the feedback here. This is what good companies do, and I've worked for many of them. Trying to understand the concerns of your customers, along with their wants and needs, is what keeps companies strong, not some personal vision that Linden Lab may have for the future. That personal vision for the future ain't gonna mean squat if there aren't any customers around to support it.
  6. I don't think it's so much that people don't understand this stuff, it's that they just don't like it. If you get past some of the ranting in this thread, many people bring up many valid concerns, which never seem to get answered or addressed by Linden Lab. It's their company, and they can do whatever they want to do. But a company that doesn't at least listen to its customers is a company that is bound to fail. Hopefully that doesn't happen with Second Life, because I rather enjoy having it around.
  7. what's next? IMs opening skype? Seriously, don't give LL anymore more bright ideas. They're messing things up just fine without any help. Someday, we will all attempt to login to SL and it will just redirect us to Facebook or whatever.
  8. I don't see the point of the web profile. It seems completely useless The point is, you can be searched on the web, not just inside SL. For networking, it's a huge plus. I would like to think there's more to it than that, such as having functionality via the profile to contact people inworld. Networking can be achieved fine within SL. Very limited networking, yes. As SL strives to be "web 3.0", more than inworld networking will be required. Thinking ahead is what separates Philip's vision from the rest. I truly hope someday the masses will see the big picture. It's not about today, it's about the future. If it's always all about the future, then the future never ever gets here, because the future is always...in the future. This may come as a complete shock to some, but it's possible to plan for the future while still maintaining stability today. Let's not act like a user friendly UI is somehow not attainable because LL is planning for the future. That's patently rididculous.
  9. Firestorm (in its vast baby newness) is MILES ahead of 2.5. I can only imagine how uberawsomesauce Firestorm will be once its ready for release!! I can't wait for it!! Ditto for Kirstens viewer. I have been using that version of the "new" viewer since it came out, knowing full well that we were all going to have to switch at some point. Figured I may as well get used to it. Not trying to advertise here, because I could care less what viewer someone uses, but Kirstens blows the SL veiwer right out of the water, and has for months and months and months. Hell, SL still hasn't fixed the oversized camera and view controls that seem to have been made for the blind. That was redone in Kirstens on one of the very first builds (along with many other added features and functions). What do we get with SL? Web based profiles that are intrusive and don't work very well (which I had access to about a month ago in Kirstens Viewer), along with "log in to favorites" that has yet to work for me once. Wonderful.
  10. This is utter garbage. A clunky addition to a UI that is already clunky. It makes accessing anything absolutely a chore, and doesn't seem to add anything to my experience within SL. If I wanted to use Facebook or any of that other social media crap, I'd have gone there. In SL, I want to stay in SL. Well, it seems obvious that SL is trying to land the "new breed" of user with all this web-based, facebook type crap. The problem is that, while trying to secure new users (which is fine in and of itself), they have completed ignored the "old breed" of existing users (for the most part) by offering "features" they don't want in a clunky UI that hinders their ability to enjoy the virtual world. All of the new bells and whistles are pretty much targeted at new users, while things existing users have wanted implemented or "fixed" have been widely ignored. What does SL do when, in a few years, the "new breed" facebook generation becomes the "old breed", who is ignored because SL wants to land another "new breed" of user? You cannot keep alienating your existing customer base to cater to new users. You have to find the proper balance of servicing and maintaining the existing base while adding features that also attract the new users. SL simply isn't doing a very good job at this.
  11. Honestly, logging into Second Life lately is starting to feel like I'm at work. Between the stupid "toasts" that popup about EVERYTHING, the oversized web profiles that clutter your screen real estate, the bugs in transferring inventory in the new profiles, etc etc.... It reminds me of a busy day at work where I'm swamped and everyone seems to have a problem they need fixed ASAP. That's the last thing I want when I actually get home from work and login to SL. I'm not one of the doomsayers who rant on and on about SL dying or whatever, but they better get a clue and fast. This world gets less and less enjoyable everyday, and I know many longtime residents who feel exactly the same way.
  12. Unfortunately, Linden Labs seems totally clueless about UI (User Interface) Design and makes mistake after mistake after mistake. Such a shame. This is really the center of the whole problem. They really don't have the first clue how to make a user friendly, non intrusive UI. It's downright embarrassing. They keep making it harder and harder to immerse yourself in this virtual word. In fact, they keep implementing "features" that continually drag you away from said world. I'm beginning to think they don't actually want anyone INSIDE the virtual world, but rather on the web and "networking" to discuss how wonderful that virtual world could be.
  13. There is no way to re-enable the old profiles in Viewer 2.5 - but they may reappear in a TPV at some time. Yea, as far as I could tell there was no way to change this back, and that includes the latest version of Kirstens and the trial Firestorm viewer. I think they're here to stay because of the way the SL code is written. This thing just has way too many bugs (and has since it was created). Even though I use Kirstens viewer, I still had to rollback to a previous build because of all the bugs and such in the SL code, not to mention how clothing appears since the release of 2.4.
  14. Yes. Many are having this issue since the release of 2.4, even on other viewers (I use Kirsten and it happens to me...I had to roll back to a previous build to see clothing correctly). Here's the Jira
  15. Cody you ANGEL, that worked, lol, thank you so much Don't tell anyone I'm an angel....that's supposed to be a secret
  16. No error message, i can see the writing, but no pictures :-(. Sucks, lmao Ahh, I see. Not sure what to tell you on that one. Web profiles load fine for me, they just load 4X slower and look like crap. To each their own, I suppose.
  17. I can't see the profiles inworld, i must be missing something. Does anyone know what i need to have downloaded so i can see it? Thanks Are you getting an error message? I know anyone who doesn't normally use Internet Explorer has to first download the certificate by logging into the SL homepage via IE. After that, the cert is downloaded on your PC and you should be good to go.
  18. I don't see the point of the web profile. It seems completely useless The point is, you can be searched on the web, not just inside SL. For networking, it's a huge plus. I'm sure that's why the majority of people joined Second Life, so that they can be searched on the web. It's too bad people can't just find a site on the internet that's made for networking. They could call it like, Facebook or something. Oh wait.....
  19. I know everyone is all up in arms about the profile privacy stuff, but I will throw in a plea to fix a simpler issue. How about fixing the code so that we can all view clothing properly, instead of making everyone look like they are wearing skin tight pants with no prims or cuffs? Starting with the release of V2.4, clothing does not appear as it should. This carries over to other TPV's using the 2.0 code base, including Kirstens and the new Firestorm. I had to roll back to Kirstens S20 Build 41 to view things properly. This is always the issue with LL. Instead of "fixing" issues that already exist or providing a more stable environment inword, they just continue to put the cart before the horse in the pursuit of the allmighty dollar. How can one expect LL to listen to anyone on the issue of privacy when they can't even produce proper coding to allow clothing to be viewed correctly with this new rendering pipeline? Here's a clue LL: Mesh clothing isn't readily available yet, so why not let us view what IS available properly? It's just a thought.
  20. Login to the Second Life homepage using Internet Explorer. This will download the most recent certificate to your computer. It's a one time thing just to grab the new certificate, so if you use Firefox (or any other browser) normally, you will still be fine after you've done this. You should then be able to view the profiles in world (this also applies to Viewers such as Kirstens who use the 2.0 code). It's a shame, given the wide array of web browsers currently on the market, that Second Life does not highlight this little fact about having to open the new certificate using Internet Explorer. Talk about lack of customer service.
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