One of the most surprising aspects of the entire, sorry episode was the Scout stating:-
"We do not own, operate, or insure any Resident-run enterprise or services."
I assumed it was common knowledge that Market Place was Linden owned and run! After all, we have no control over the way in which MP is programmed, or run. If a Scout isn't even aware of this, then all hope is lost.
Incidentally, why should Sellers have to contact the 'Buyer'? It is inconceivable to have to carry out Lindens job for them, because of a terminally broken system. Contacting Buyers and asking for payment, is a possible invitation to be griefed. When buying Premium Accounts, I had hoped we were paying for some level of Support. Up until about a year ago, this was indeed the case. We certainly should NOT be expected to Lindens job for them.