LL very unhelpful with avatar skin problem. in General Second Life Tech Discussion Posted October 8, 2015 Well what do you expect? You aren't a premium account so they don't make money out of You. So they don't care about Your problems either. Their answer is a very polite meaning of saying "**bleep** You!" In fact, they don't even care nor are they helpful towards premium residents unless You own a lot of sims. This is not a rant, but pure experience over the last eight years.