blaze Sion

 A comment has been added to your Case.. Case: 01120700 Avatar: blaze Sion Type: Web Login Issues Status: Waiting for Customer Acceptance Hello blaze Sion Thank you for contacting Second Life support, sorry to hear about the trouble with your Avatar. However, our records show that your Second Life account has a Basic (free) membership. Basic members have many Support options open to them (you can file cases about most account issues, billing issues, marketplace issues and some technical issues), but it seems like your issue in this case is not one that is supported for Basic members. If you have a problem or question not covered by these issue Types, you may be able to find answers at our Self –Help support portal. Here are some options for you: *Second Life Answers: https://blogs.secondlife.com/community/answers *Second Life Knowledge Base Wiki: http://wiki.secondlife.com/wiki/Main_Page *Second Life Bug Tracker: http://jira.secondlife.com (and a quick tutorial: http://vimeo.com/14643240) If this still does not solve your problem, and you would like extended support options (like live chat help and expanded support case Types), you can upgrade your membership to premium here: http://secondlife.com/my/acccount/membership.php Remember that you must have a valid form of billing (PayPal or credit/debit card) on file, and that you will be charged immediately for the full amount of the membership. Thank you for being a valued resident and contacting Linden Lab Support. Have a great day. Regards, EricA Scout Customer Support Linden Lab my response... Are you saying because i have a basic free account you cant fix this issue? I have other accounts i pay on but this is a basic account and i cant have an issue resolved because i dont pay? what kind of crap is that? so for all i know you caused this issue to my account so that i would have to buy a premium account to get the issue resolved. I have played sl since 2005 and now suddenly technical issues can only be resolved if i pay for them? i have never heard of anything like that in all my years i have played this game and i can not believe you would even suggest that kind of service. I can not believe that because my account is free they will only fix it if i pay. Is this how they plan on getting rid of free accounts?