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Oz Linden

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Posts posted by Oz Linden

  1. On 6/12/2019 at 7:11 AM, Astrid Kaufmat said:

    I found another kind of workaround too for thos of you who have installed it and want to wait for a fix.

    What I do is instead of X button to exit use the  Task manager so ctrl shift esc and manually terminate the prcess SL either it would crash the system.

    What you're doing is essentially manually crashing the viewer; that can result in problems such as corrupted caches and failure to save settings changes.

    There's no need to wait for a fix; the link Whirly posted is the fix, and that viewer has no other changes compared to the current default viewer - it's as specific as can be.

    • Like 2
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  2. On 5/29/2019 at 10:19 PM, Chic Aeon said:

    As of this afternoon, some (maybe all) of the people I have blocked are showing up as unblocked. I have REBLOCKED them and they are still showing up as unblocked. So something needs to get fixed.

    This would be far better to handle as a Support ticket or a Jira. In either of those, you could more comfortably have included the details we would need to investigate the problem (such as the names of the users that are not blocked but should be, and where you are seeing the incorrect status).

  3. 5 hours ago, martinmoun said:

    Most of us are member of 42 groups now. What happens at the day the change to 35 applies? Will 7 groups just randomly disappear? Or will we stay in 42 groups and and if we leave one we just can't add a new group until it's 35?

    The latter.  We will not delete any of your groups; you just won't be able to join new ones until you're under your limit.

    • Like 2
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    • Sad 1

  4. 6 minutes ago, Kilolo Jenkins said:

    Offline ims...why should they have been affected if the messages are being received offline via email? 

    IMs via email have never been limited, and are not affected by this change at all. If you have a verified address, we'll send the IMs you are sent as email.

    The limit is only the number of messages we'll store and deliver in a batch when you log in. If you have IM to email enabled, they'll all be old news by then...

    • Like 8
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  5. The documented limits are correct, but as others have pointed out even getting close to them can cause throttling events, and once throttled it will take quite a while for the condition to completely clear (twice the period that triggered the throttle initially, typically).

    Yesterday I posted an example script to show how to employ a fuzzy exponential backoff to deal with remote server failures; it would work equally well for throttling.


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  6. On 3/21/2019 at 3:18 PM, moirakathleen said:

    If, for someone reason you remove your payment info, or LL is not able to successfully bill it when your premium term expires, there could be a situation where you are not able to login inworld until you have brought your account back into good standing.  

    This is true only after a fairly long grace period (during which Billing will be reaching out to you to get it corrected). It does not happen automatically when a payment fails.

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  7. In general, we won't be discussing dates or milestones for our migration to the cloud, only any user visible changes that result from that migration. Initially, we hope that there won't be many of those - it should be more or less invisible to you (digging into the hostnames or IP addresses may provide clues, but not always). We've moved a few things, and are finding and fixing a few problems that crop up with the changes. As noted above, we're also upgrading the OS version for simulators and other things; again, that should be mostly a no-op for users.

    It's also true that none of the above has anything to do with streaming viewers. We've been monitoring the cost/benefit of streaming viewers for years, and will continue to do so. If/when we think that the cost we can offer a streaming viewer is reasonable, we'll do it. There is https://brightcanopy.com/  now (not a LL product).

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  8. It's sort of a problem with the installer.

    We went through a few changes in updater strategy over the last few months, partly to be able to protect users who still need 32bit viewers and partly for some other reasons. I think we've ended up at a good solution, but there were some problems with some of the intermediate steps.

    I think that if you'll delete any shortcuts that you've been using to launch the viewer, and then reinstall one more time, you'll be ok from now on. (The problem is that the shortcut you're using is still pointing to a leftover component from an earlier version)

    If that doesn't solve it, please zip up all the log files in your log directory and file a bug report on jira.

    My apologies for the inconvenience.

    • Like 3

  9. 23 minutes ago, ChinRey said:

    In the meantime windight in all Blue Steel and Le Tigre regions are essentially broken for everybody who don't use the beta viewer. Is that really necessary? Do you really need something as drastic as that for testing? If not, why not take it down for now and relaunch it when everything is ready?

    In order to allow for meaningful testing, yes we do.

    Everything is very very close to ready, so we're in the home stretch.

    • Like 3
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  10. 21 hours ago, ChinRey said:

    Right now, with a non-EEP viewer, the windlight day cycle on a mainland Blue Steel sim is even worse than it used to be. Are you going to keep it that way until EEP is officially released? And if you are, how long will it take?

    Any testing you do with a non-EEP viewer is only testing the temporary attempts to convert the new EEP settings to some approximation of them for non-EEP viewers. These are not perfect and are not really meant to be. Once EEP is promoted to the default viewer we expect that it will be quickly adopted by all actively maintained Third Party Viewers, and we'll all once again be in sync.

    The only way to see what things will look like with EEP is to use an EEP viewer on an EEP region; the project has made major changes on both the server and viewer side, and we can't make the non-EEP viewers show the same results that an EEP viewer would. Making assertions about how it looks or behaves based on testing with anything other combination is meaningless. If you don't want to test, that's fine (Project viewers are always opt-in), but please don't confuse others by doing invalid tests and making assertions based on them.

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  11. On 2/16/2019 at 1:22 PM, luluferrari said:

    Darn! You have been logged out of Second Life. This region may be experiencing trouble. Please check your connection to the internet

    That message usually means that the server is not getting messages from your viewer reliably (too many lost).  Check any firewall on your system, and reboot your router and cable or dsl modem (usually it's best to turn both off, turn on the modem and wait for it to come up to normal lights, then turn on your router).

    • Like 1
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  12. On 2/18/2019 at 7:46 AM, Tanis Wylder said:

    It is the viewer that does all the animations etc, and there is no need to charge the creators that for it.

    Without commenting now on whether or not we have the specific cost correct (the people that chose that value know much more about it than I do), it is not correct that Land Impact exists only to protect or account for server side resources. Viewers lag too, and objects that produce unnecessary viewer lag have a large negative impact on the experience of Second Life. Land Impact exists not only to limit what you can put out, but to encourage efficient content. Animesh objects are more work for a viewer to process; the increment to LI exists to reflect that cost.

    • Thanks 8

  13. Check what your system sees as the IP address for www.bhr.vivox.com (that's the voice service for the main grid).

    In a terminal window, type:

    nslookup www.bhr.vivox.com

    The correct answer is

    If you do not get that answer, it means that your system is trying to contact the wrong service. Rebooting your system may fix it; if not, it should correct itself eventually (the actual problem has already been fixed, but some DNS servers are incorrectly still giving out old addresses or otherwise failing to provide the correct one above).

    • Like 1
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  14. 16 minutes ago, Innula Zenovka said:

    I want to be able to handle the error, but if no request is sent for that particular error, then how do I detect it?

    llHTTPRequest will return a null key whenever there is any error that does not send a request, so you could do something like

    key request_id = llHTTPRequest(strURL, [HTTP_METHOD,"POST"],llList2String(lRequestsToBeProcessed, 0)) ;
    if (request_id == NULL_KEY)
       llOwnerSay("invalid url " + strURL);


    • Thanks 4

  15. 21 hours ago, Innula Zenovka said:

    I need to do some error handling and I'm not sure how best to proceed.   When a script throws the occasional error message "URL passed to llHTTPRequest is not valid," what error code should I be looking for in the http_response event, or don't we get that far?    

    No request is sent for that error, and no response is generated.

    It is true that some url parameters that were actually invalid used to be accepted and are now rejected by stricter tests.  Feel free to post examples.

    • Thanks 3

  16. On 10/21/2018 at 2:13 AM, salymmoonsong said:

    Hello I just have a quick question will Linden Labs ever consider making second life more accessible to the visually impaired primarily the ability to enlarge the font size to a readable level for residents like me who are legally blind?


    We have that now under Preferences > Advanced. The slider is labeled "UI Size".  Use with some caution - it's hard to test everything in the UI for all languages at all sizes, so this slider has been referred to as the "UI Bug Slider", but it does make things much bigger. For example, I'm going to have to edit my preferences by hand to undo it after this demo because I made it so big that the "Ok" button on the Preferences no longer fits on my (not very large) monitor:



    Screen Shot 2018-10-22 at 09.26.56 .png

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  17. 7 hours ago, Callum Meriman said:

    Is there a setting to preferably lock EEP to a user selected setting and ignore all parcel changes

    That won't change from the way it is now: if you select a personal environment (for example, by selecting "Midday", but it can be anything you pick), then that applies until you choose "Use Shared Environment" or until the end of your session.

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