Christel Morane

I have the same problem.. i got this answer.. but nothing helped.. im so annoyed.. Hello Christel Morane, I am sorry that you are having difficulty with your Merchant Outbox prompting you to create a store on the Marketplace web site. This is a known bug with the way the non Direct Delivery compliant Third Party Viewers interact with the Merchant Outbox. Please download the Merchant Outbox Project Viewer, located here: http://wiki.secondlife.com/wiki/Linden_Lab_Official:Alternate_Viewers#Merchant_Outbox When you log in to this viewer, it should restore, and correct any issue with your Merchant Outbox, and you will be able to resume using the viewer of your choice. Here is a link to the FAQ post on the Second Life Commerce Forums regarding using the Merchant Outbox Project Viewer. Please attempt to follow the step in the FAQ listed below once you have downloaded the viewer, http://community.secondlife.com/t5/Merchants/Direct-Delivery-Migration-FAQ/m-p/1923527#M32663 If you continue to have issues after downloading and using the Merchant Outbox viewer please let me know. For more information about the Marketplace and other related services, please visit the Knowledge Base: http://community.secondlife.com/t5/English/tkb-p/English_KB I am sorry for the inconvenience this may have caused you. I hope this issue has been resolved to your satisfaction. Please let me know if there's anything further I can assist you with. You may receive a request to complete a brief customer support satisfaction survey. I would appreciate it if you would complete the form so that I can continue to strive to provide the best support possible to you and our other customers. Thank you for being a valued resident of Second Life! Have a great day! Kind Regards, SuzanneI Scout www.secondlife.com Linden Lab Support 2013-03-12 07:51:44 Me now i get error 404.. 2013-03-12 07:52:20 Me Now i get Error 404, and it still give me the same message in Firestorm 2013-03-12 07:55:07 SuzanneI Scout Hello Christel Morane, Please enable Debugging on the Merchant Outbox then upload the file to a Second Life Jira Bug Report. 1. Log into Second Life 2. Click Advanced in the menu at the top 3. Choose Show Debug Settings 4. Search for "inventoryoutboxLogging" 5. Select "True" 6. Log out of Second Life 7. Log back into Second Life 8. Open your Merchant Outbox 9. Add an item to your Merchant Outbox 10. Click Send to Marketplace Button If you receive an error message. 11. Log out of Second Life. 12. Create a Marketplace Bug Report 13. Upload the Log File to the Second Life Bug Report. For information on filing a bug report, please see this link: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545 The log file will be located at c:// ...... [YOUR USERNAME]\AppData\Roaming\SecondLife\logs on your computer when using a Windows based machine. I am sorry for the inconvenience this may have caused you. Please let me know if there's anything further I can assist you with. Thank you for being a valued resident of Second Life! Have a great day! Kind Regards, SuzanneI Scout www.secondlife.com Linden Lab Support 2013-03-12 08:05:02 Me Still error.. im about to give up.. this is REALLY annoying.. WHYYY did u changeeee.. i dont have time for this 2013-03-12 08:06:21 SuzanneI Scout Hello Christel Morane, I am sorry for the inconvenience caused by the technical issue that you are having on the Second Life Marketplace web site. Unfortunately this is not an issue that Customer Support is able to assist you with resolving. It will be necessary to submit a Second Life Jira Bug Report so that the Linden Lab Dev Teams can investigate the issue further. For information on how to submit Second Life Bug Reports, please see the Second Life Knowledge Base page, locate here: http://community.secondlife.com/t5/English-Knowledge-Base/How-to-report-a-bug/ta-p/733545 Please let me know if there's anything further I can assist you with. Thank you for being a valued resident of Second Life! Have a great day! Kind Regards, SuzanneI Scout www.secondlife.com Linden Lab Support 2013-03-12 08:15:39 Me Still error.. im about to give up.. this is REALLY annoying.. WHYYY did u changeeee.. i dont have time for this