Why am I paying $72 a year for live help when you hide the button so well .. Were is the live help. NOW? My region went down for Critical OS updates ... [Updated 8:25 PM PST, 21 Dec 2011] We are continuing the region restarts for critical OS upgrades. Due to technical issues, some regions may be down as long as 45 minutes during this process. We will update this post as more information becomes available. Great... An hour and a half later I try to get tech help and you have hidden the button.Please please... why do I pay real money for almost no service?
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