We know that servers are backed up - many of us have had sims rewound to restore damaged systems - the fact that in this case nothing is done is just laziness on behalf of LL and totally unacceptable. At the very least an explanation should be given for losses of this magnitude. Regardless of LL TOS and rules none of these overide our rights as consumers under law. Lindens are responsible for this and should give an explanation for their negligence at the very least. I am certain that a commercial customer would go to law. At the very least this is very bad for customer relationships. I would expect somebody higher in the Linden organisation to deal with this.
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Inventory and Unscheduled Maintenance
in Second Life Server
Posted
We know that servers are backed up - many of us have had sims rewound to restore damaged systems - the fact that in this case nothing is done is just laziness on behalf of LL and totally unacceptable. At the very least an explanation should be given for losses of this magnitude. Regardless of LL TOS and rules none of these overide our rights as consumers under law. Lindens are responsible for this and should give an explanation for their negligence at the very least. I am certain that a commercial customer would go to law. At the very least this is very bad for customer relationships. I would expect somebody higher in the Linden organisation to deal with this.