Ava Suivios

My system crashed awhile ago and I reinstalled Second Life. A specific body part is in my lost and found folder. Every time I try on this item, a message pops up saying , "Failed to find body part named New New Shape in database." It's been several months now...and it's still like this. I tried a lot of things like clearing my cache, contacting support, etc. I worked so hard to create this item :( ( lol I sound like a whiner but it's true) Are there any other ways I can find this item and get it back??Can you.. somebody, please help me with this???