Yes all of what you say is the actual truth...many people have submitted comments and all of them are valid and worthy...but chances are Ron will never read them, he may delegate someone in customer service to read them all and then we know what will happen...these comments will be shoved aside in the "to do " basket until the basket is full, and then they will throw away the basket. Its all about money, the vast potential of Second Life will be negated for the sake of money and profits, that is the bottom line, anything else is just distant rumblings that Customer support from LL ignores on a daily basis.