Jump to content

Sapphy Rotaru

Resident
  • Posts

    146
  • Joined

  • Last visited

Posts posted by Sapphy Rotaru

  1. I read through all the posts & here is a list of what I would like to see.
    Any would be an improvement as long as it doesn't bug the place out again .... I live in hope!


    HOPED FOR CHANGES

    Remove all trace of discontinued/de-listed products from merchant drop-down options everywhere! This renders some functions useless & is a major pain.

    A category for gacha items that are resold. THIS WOULD BE A MAJOR CHANGE FOR THE BETTER!

    Delete merchants who no longer have an account or have not logged in in any way for more than a year. YES PLEASE! I am sure this would improve the customer experience greatly if the number of absentee merchants who provide no backup or customer service was reduced. We might even get good reviews instead of feedback being 'customer complaints'.

    A category for full perm items because there are lots of no trans or no copy items in the building supplies.

    A way to change the default listing order of items within a store. (preferably to most recent if only one option)

    An easier way to change & delete all the landmark within listings that actually works.

    A store manager function to add someone who can edit or create listings for the merchant.

    Improvement to the feedback/review system to make it fairer for merchants to take action where necessary when negative feedback is left before it is made visible to the public. At least give us 48 hours!

    Remove all trace of discontinued/de-listed products from merchant drop-down options.
    Ability to ban buyers we don't want to do business with.
     

    Ability to have more than one marketplace storefront per avatar.

     

    Ability to have different colours options in one listing with the main product, instead of multiple listings. This would make the experience better for both sides.

     

    Easier updating for prices on the 'manage listings' page instead of editing each individual listing.
    Easier updating for prices on the 'manage ' page instead of editing each individual listing.

     

    Customer ability to get redeliveries for copy items.

     
    Include demo option within the item listing, not separately.  So that when buyers filter via price they are not faced with pages of demos!

    Delete merchants who no longer have an account or have not logged in in any way for more than a year.

    Having the ability to 'favourite' designers/stores for customers.

    The ability to search purchase history.

    Ability to exclude specific stores/Merchants from the marketplace search.

    Stores subscriptions to be able to follow stores and receive notifications either inworld or through emails of updates and new releases.
    • Like 1
  2. Yeah I just had to walk away from the contact support comment lol, politeness forbids me from saying what I think!

    I would reopen it if even one other person had come forward with the same problem but no one has so maybe it was something stupid I did. I have no idea how or why & at least it was a problem that I could rectify. My biggest concern was that others would have lots of unlisted stuff & not realise.

    I have no technical abilities whatsoever, even making the Jira in the first place taxed my bird brain lol

  3. Here it is, my very first Jira, a new problem I think!

    Marketplace - some items delisted & some duplicated with incomplete details

    https://jira.secondlife.com/browse/WEB-4617

    I was changing one item because of customer feedback & happened to notice that hundreds of my items have suddenly been delisted! I am pretty sure this is very recent because some of the delists are good sellers & I would have noticed.

    What is really odd is that some are incomplete listings which are copies of others that are still listed & others are just delisted complete ads!

    Another weird thing is that when I go to the MERCHANT HOME/MANAGE LISTINGS & click on UNLISTED or UNAVAILABLE no items show on the lists but when I click on ALL & scroll through the pages of listings there are hundreds of items with no green tick at the end!

    I have relisted the complete ones because I can not afford to have them missing & unavailable & have started deleting the incomplete repeat listings.

    I strongly suggest that other merchants, especially those with many listings (I have over a thousand) check to see if their items have been suddenly delisted in this way. Its much harder to notice when you have so many. REMEMBER though that they only show when you select ALL & scroll through, they wont show under unlisted or unavailable if you have the same problem as me.

  4. That was scary! But as you asked so nicely Darrius, how could I refuse lol

    Here it is, my very first Jira, scores out of 10 please :o)

     

    Marketplace - some items delisted & some duplicated with incomplete details

    https://jira.secondlife.com/browse/WEB-4617

    I was changing one item because of customer feedback & happened to notice that hundreds of my items have suddenly been delisted! I am pretty sure this is very recent because some of the delists are good sellers & I would have noticed.

    What is really odd is that some are incomplete listings which are copies of others that are still listed & others are just delisted complete ads!

    Another weird thing is that when I go to the MERCHANT HOME/MANAGE LISTINGS & click on UNLISTED or UNAVAILABLE no items show on the lists but when I click on ALL & scroll through the pages of listings there are hundreds of items with no green tick at the end!

    I have relisted the complete ones because I can not afford to have them missing & unavailable & have started deleting the incomplete repeat listings.

    I strongly suggest that other merchants, especially those with many listings (I have over a thousand) check to see if their items have been suddenly delisted in this way. Its much harder to notice when you have so many. REMEMBER though that they only show when you select ALL & scroll through, they wont show under unlisted or unavailable if you have the same problem as me.

  5. I was just changing one item because of customer feedback & happened to notice that hundreds of my items have suddely been delisted! I am pretty sure this is very recent because some of the delists are good sellers & I am sure I would have noticed but I cant be certain. What is really odd is that some are incomplete listings that are copies of others that are listed but with some bits missing & others are just delisted complete ads!

    Another weird thing is that when I go to the MERCHANT HOME/MANAGE LISTINGS & click on both UNLISTED & UNAVAILABLE no items show on the list but when I click on ALL & scroll through the pages of listings there are hundreds of items with no green tick at the end!

    Maybe everyone should check & see if they also have this phenomenon, if you have and you are an experienced Jira writer then please feel free to post it & I will add my bit tomorrow as its 2am & I have been up way too long looking at this!

  6. I was just changing one item because of customer feedback & happened to notice that hundreds of my items have suddely been delisted! I am pretty sure this is very recent because some of the delists are good sellers & I am sure I would have noticed but I cant be certain. What is really odd is that some are incomplete listings that are copies of others that are listed but with some bits missing & others are just delisted complete ads!

    Another weird thing is that when I go to the MERCHANT HOME/MANAGE LISTINGS & click on both UNLISTED & UNAVAILABLE no items show on the list but when I click on ALL & scroll through the pages of listings there are hundreds of items with no green tick at the end!

    Maybe everyone should check & see if they also have this phenomenon, if you have and you are an experienced Jira writer then please feel free to post it & I will add my bit tomorrow as its 2am & I have been up way too long looking at this!

     

  7. Yes, thanks for the gesture, everyone will benefit by a small amount for a few days but I am sure that we would all forgo this if

    #1 we got an assurance that it wont happen again as soon as the next peak sales period arrives

    #2 We received a notification of reviews

    #3 We could send test deliveries as before without being charged commission

    The gesture is appreciated but action to resolve the persistent inadequacies of the new marketplace would be truly wonderful & this, though gratefully received, is a small compensation for a lot of inconvenience.

    I wonder if any merchant truly feels that what they will save in commission for three days will make up for the loss of income on what would have been a very busy day. Not to mention the loss of goodwill.

    Thanks anyway :o)

     

     

     

×
×
  • Create New...