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Blog Comments posted by Wilma Philbin
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Improving our Lines of Communication with the Community
A group blog by Secondlife in General
I am a born optimist, but I have to confess after seeing three years of LL inventing new ways not to communicate with their customers I seriously doubt you really want to know what we think.
If you do want to communicate, just step in and start reading and responding where your customers are already spilling their heart out. This is your Dashboard/Blog/Forum. You are allowed to use it. I'm sure the nature of the Forums will rapidly change if there is any chance of reaching you here. And moderation might improve then.
If you are just looking for customers to promote your plans to the community, then user groups is an excellent idea of course.
I have - after lot of agonizing - finally started using a TPV viewer, Phoenix. They have a huge and active user base. I'm really happy with the viewer, but what's really astonishing is the way they treat their users.
I have joined their inworld group where they support their users with neverending patience. They even take note of complaints to improve future versions. I think they have a true wish to give their users what they want. (I did start out using Viewer 2 Beta thinking it would evolve into a great viewer once it was tweaked after user input. I gave up after a while, now I don't even download it any more.)
Someone wrote earlier how lucky LL is to have such a loyal user base. Maybe. Second Life is a wonderful creation. There should be new users flooding in every day. I don't see any sign of that. Could we be the three percent that didn't vote with our feet?
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Tried the maze today. Lotsa happy winter surprises. Gorgeous artwork in there and some amazing gifts. Sure will take a look at the rest of the sims too.
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No, it's not just US. I got in and I'm in Sweden.
Really liked what I saw. And the number and Guest as name raised questions so that triggered instant conversations. I liked the graphics, the lack of lag. This will be a great way for new users to take a look at SL.
In my excitement I hit the full access button before the time was up thinking (not soo smart) it would give me more access in the webviewer. Was going to suggest some warning signal there, but it was bright red and asked me if I really wanted to do this ....... No noob will be THAT stupid
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I qualified and I'm from Sweden. My keyboard was messy tho, but I saw another Guest having the same problem, not sure where he was from tho - lots of curious IM's. A real nice welcome if I had been a new user.
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They haven't even announced on the blog it's open yet. Those of us that found the download were maybe got there a little too early. Hoping for it to be opened real soon tho.
Mesh goes gridwide: Create, sell, buy & enjoy all-new things in SL
in Featured News
A group blog by Secondlife in General
Posted
There's a rumor being spread inworld that we won't be able to login tomorrow unless we update to viewer 3. I hope (and assume) there is not truth to that.