My old account has been frozen 5 weeks ago. Until today i still dont know why. I sended 2 tickets to the support but no answer. I phoned the support from germany to usa. I got no answer why they freezed my account. In that time i lost my sim, my shop and a lot of friends in sl. Is this the american way of live? to leave customers alone with problems? to ignore sended tickets? A good way to improve the support. I am thinking about leaving sl to opensim. I have some business in germany in reallife. If i would handle my customers like LL do, i would be bankrupt in short time.
I done nothing wrong as resident in sl but my account was frozen from one minute to the next.
Thank you LL thank you support.
Its so frustrating they read your postings and lough like hell. as they read my posting and lough about it. I lost my account my money and all my items. But i am only a basic user. I think they dont wynt basic users anymore.