Cheryl Laval

i experince the same trouble and it seems since first post on April 26th the problem isnt solved yet. so since last update my "save" old Version 2.2 of Viewer 2 got blocked, i just use a third party viewer, which i would prefer not to. i tried all posted solutions i could find, but none did work for me so far. i keep hope up. :smileywink:

neither me ... only since last two updates

Same here. Couldn't solve that problem yet myself. I had that already at the last update and after a week all uninstalled and reinstalled. After that it worked. Maybe i must mention I'm on an iMac. Would be interested in that answer too.