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Darrius Gothly
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Blog Comments posted by Darrius Gothly
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Rya Nitely wrote:
yes, I agree with Ami. It seems a very complicated business, all that.
Nahh .. that's the easy stuff. My wife does cross-stitch. Now THAT's complicated ... and time consuming too.
(ducks and braces for flak from the crafting community on SL ... )
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I guess what I didn't make clear is this ... Most of the delivery failures are cases where the Magic Box is part of the problem. In many cases, it's the biggest part too. If a Merchant "fixes" their Magic Boxes using the tips I provided, they won't "Fix" the whole problem ... but they WILL fix it enough to stop getting so many delivery failures.
It's like a car with both the front glass and the back glass missing. Without the glass it is very hard to drive fast (use the cart). We Merchants can at least put the front glass back in the car. Yes, the back glass is still missing, but now we can drive fast again .. and wait for LL to finish building our new Ferrari. (Delivery from Inventory)
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Darren,
After doing some extensive polling of fellow Merchants, asking questions and checking behavior of Cart purchases .. and after some good feedback from the former Brodesky Linden, it appears that most Cart Purchase failures can be fixed by simple fixes the Merchants can perform.
Those are:
- Keep the number of Items in your Magic Box low.
- Put high delivery rate Items into a special Magic Box just for them.
- If a product has a high delivery failure rate, rez out a New Magic Box then put the items in that.
- Use Duplicate Magic Boxes preferably on separate Sims.
- Try to make sure your Magic Boxes are located on Sims with low lag. If you cannot do that then at least put more boxes on other Sims.
It won't fix every problem. but from what I've learned in my study, those that follow the above advice have reduced their failure rate.
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Brooke Linden wrote:
Hi all,
I just wanted to let people know that the gifting updates have been released. Here is a summary of the changes:
- We have a new button: "Add To Cart As Gift"
- New Residents are giftable right away
- Giftee now visible in the order history
There is also a link to the Merchant's store in the order and order history now. For more information, please see the wiki page on this update.
Please let us know what you think of these changes. Happy gifting!
Brooke
Excellent news .. thank you. Do I also notice that the new gifting button only appears on items that do not have Transfer permission? If so, that's a very good nuance behavior that makes perfect sense AND is something we've not seen from the Dev Team before. VERY good work. Now THAT is what I call "thinking ahead."
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Improving our Lines of Communication with the Community
A group blog by Secondlife in General
These are very promising steps toward improving the two-way communication that must occur between Linden Lab and their customers. The old Office Hours were throwbacks to a time when LL was small enough that one person was able to oversee an entire product, department or community. Time has moved on though, and while Linden Lab has grown for the better, some of the old ways have been left as anchors that held both LL and SL back in their success.
I like the sound of the changes. I'm starting to like a lot the shift in attitude and communication between all parties. Not that long ago the skies were looking very dark. Today? I think that's a sunrise peeking just over the horizon.
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CrashOV Uladstron wrote:
- "PIOF to sell inworld and on SLM"
This would be GREAT. I would imagine less people would dare sell stolen content or content FP when they have no right to if they have to have their data with LL.
This would be awesome.
One of the things I truly enjoy about SL is that it is based on "Inclusiveness". No person, gender, race, species, planet of origin or biomechanical formulation is blocked at the door. We are ALL allowed here. That's one of the reasons that having to have PIOF (Payment Info On File with Linden Lab) concerns me. I have a number of friends that either cannot (due to personal matters) or will not (because of personal preference) place their personal payment into into their SL accounts. Yet they sell some of the most beautiful things.
HOWEVER ... The way day-old accounts continually show up selling boxes and boxes with 100's or 1000's of items stolen from other hard-working and earnest creators is appalling. There MUST be a way to stop them or slow them down. So I would like to propose the following:
Marketplace Selling Requirements
I - Accounts with full PIOF will be allowed to sell without restriction. Monies paid to purchase their products will be credited to their account balance immediately.
II - Accounts without PIOF will be restricted in two ways as follows:
- New Sellers will be placed on Seller Probation for 14 days (two weeks). All monies paid to purchase their products will be placed in an Escrow Account pending completion of the Probationary period.
- New Products will be placed on Product Probation for 7 days (one week). If a Seller without PIOF places a new product on the Marketplace, all monies paid to purchase that product will be placed in an Escrow Account pending completion of the Probationary period.
Note that Seller Probation takes precedence over Product Probation, in that a new Seller without PIOF must still wait the full 14 days to receive their money even though their New Product may have completed its 7-day Probation period.
Marketplace Support will be allowed to designate a Seller without PIOF as a "Trusted Seller". This designation allows the Seller to place new products without incurring the 7-day Product Probation period. Marketplace Support will be able to remove this designation at their discretion and without warning. Sellers without PIOF may request the Trusted Seller Designation by filing a special Support Ticket, much the same way as Merchants now request access to the Merchants Roundtable Forum.
In the event a Seller is determined to be selling stolen content and the Marketplace Support team must remove their account, any monies in Escrow will be returned to the Buyer and the products purchased removed from their Inventory (following standard DMCA procedures). In the event the money is no longer in Escrow and has been paid to the Seller, the Buyer is still subject to product loss under DMCA procedures but without restitution.
Caveats
As there are already a large number of Sellers without PIOF selling legitimate products on the Marketplace, conversion to this system can be done by automatically assigning "Trusted Seller" status to any Seller account with one month or more of sales history on the Marketplace or a minimum of three months age for their Second Life user account. This will be a one time assignment done only to minimize disruption of the existing legitimate Sellers already using the Marketplace.
Summary
The above restrictions will impose some hardship on new Sellers. However it will encourage them to either register their PIOF or simply wait the initial 14 days. I believe this is not an unreasonable amount of time to wait as most new Sellers do not get immediate sales anyway (unless they are selling obviously stolen content). New Products placed by those Sellers with PIOF will still be held in suspension for a short time, but this restriction will prevent someone planting a "Sleeper Seller" long enough to outlast the Seller Probation then use that account to sell a Blitz Box of stolen goods.
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Pamela Galli wrote:
Rya Nitely wrote:
Payment Information On File
I think that would be awesome -- fewer day-old alts selling stolen stuff!
How about with PIOF you are paid for sales immediately. But without it, proceeds of sales are put in Escrow for 7 days and then paid out. Sort of an MP Risk API type method.
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Brooke Linden wrote:
... Here's the agenda I've pulled together:
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*blink blink* That has got to be the most exhaustive and comprehensive list of issues I've ever seen from anyone. AND this one was put forth by the Linden in charge of fixing those issues.
Oh yeah, I'm feeling a LOT more confident that I'm backing a winner in this race. And that's no bull.
Thank you Brooke!
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... signs the "No Voice, Only Text" petition.
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Y'know Toy .. if Brooke had done anything the same as the Old Guard did, I might agree with you. But from what I've seen, she's done it a whole new way ... including changing the name of the Office Hours to User Groups ... and that speaks volumes to me. As someone that has stood shoulder to shoulder with you on many issues, I'd like to suggest you grant her the benefit of the doubt for a bit. It might open the door to benefits for all. At the worst, if everything turns out the "same as it ever was" ... you won't have lost a thing.
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We definitely stand together on the "off for the weekend" thing. I had it pounded into my head early on that if a mistake I made, or a mistake my company made put a customer at severe disadvantage then by all means my personal clock didn't matter one hoot. I was disappointed that the team did take the weekend off, but was willing to overlook it as a major faux-pas ... this time. (In all truth, I am so enthralled that we're getting routine feedback that I'm almost giddy sometimes.)
My apologies for coming off snarky ... it wasn't my intention but upon rereading my reply ... yeah, it was. *blush*
I do hope that as time goes by, the schedule for meetings does rotate all the way around the clock and even expand to include more than one meeting per day. (Or perhaps different times on consecutive days?) Since joining the World Wide Web, I've encountered a number of eye- and mind-expanding personalities from all time zones. It would be a major loss IMO to exclude a segment of the world's population due to the inconvenience of a clock.
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Porky Gorky wrote:
... Any time spent discussing this name change at the next User Group meeting is time wasted.
SECONDED!!
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B00tsy.Compton wrote:
Ehhm not sure what Europe time 9AM PST is, but Ill try to make it.
PST is GMT-8, so 9am PST is 1700 GMT or 5pm.
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Brooke, regarding your request for suggestions on how to improve the Product Release process ... one thing has bothered me about the existing process as we saw when MP was first placed into Beta (pre- pre- pre-Alpha).
I was approached by Grant with an offer to join their Beta Test group. Along with that offer came a Non-Disclosure Agreement that was far far too restrictive. The conditions of that NDA would have hobbled me from ever mentioning the tiniest displeasure with LL lest I expose myself to serious legal liability. It also pretty much assigned every creation made before and after the signing to LL, and left me with not a single tangible benefit. I'm quite sure that an astute lawyer could have had it stricken down in court should that issue arise .. but be serious here! Why on EARTH would I enter into a relationship where my only means of protecting myself and the fruits of my labor would be to retain legal counsel and PRAY I could win? Especially when the party truly benefiting from that relationship is LL and not me?!?
Beta Testers do LL a Service. A BIG SERVICE! Being a Beta Tester should be a function that is rewarded with some form of compensation and not severe restrictions for years and years. The MP was a total fiasco, I believe in large part because no one that was on the Beta Test team did anything to benefit the site and instead spent their effort protecting their own interests ... BECAUSE it was the only benefit they stood to gain for their investment.
So in the future, be pro-active (by months preferably) in building the Beta Test Group, be mindful of the benefits that LL gains from their efforts, and be both grateful and gracious in rewarding them for their involvement. And get the legal beagles to rewrite that NDA so it sounds and works less like a prison sentence and more like a partnership with mutual benefits.
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Loving Clarity wrote:
Plus, let's keep in mind, LL is an AMERICAN business. Brooke is probably required (just guessing) to hold her OH on the clock which would most likely be during business hours in PST. So it would have to be sometime between 9am and 4pm SLT. So regardless of what time best suits Brooke, she might never be able to hold them past a certain time even if that's best for accomodating more users.
Being an American, I've worked for American companies my entire life (or American divisions of International companies). I've often been awake at 4am, 6am, 10pm or any other odd hour on the 24 hour clock attending to the needs of my customers. I also worked weekends, holidays, my personal celebratory days and even found ways to work when the entire town was shut down due to weather concerns. (After a hurricane took out power for a week, I rigged up a generator to a laptop and finished the last phase of a software release ... because it had to get done.)
Now maybe I'm an idiot for taking such measures to ensure my customers were happy, but I've worked with lots and lots of people that felt the same way too. So I'm not sure which American company you worked for or that you have in mind, but it sure isn't one that has provided my paychecks in the past.
PS: I believe a careful student will notice that some of Brooke's posts on these forums have been well after 4pm SLT. Granted, they did take the weekend off, but not everyone is as insane as me. *grin*
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Catwise Yoshikawa wrote:
Merchant group in sl chat group better than twiter ;-)
Totally agreed Catwise. The insistence that "Twitter is best" is not only a minority opinion but it is also clearly a self-centered trumpeting of a personal way of doing business. Sure, a few folks capitalize on Twitter to great advantage. But to assume that everyone that is impacted by the changes in the MP are also avid Twitter-philes is narrow minded and discriminatory.
On the other hand, absolutely 100% of the people selling on MP are also easily able to join the In-World Merchants group. Twitter is a "fire and forget" messaging system whereas the Groups encourage conversation, discussion and massive participation by members. Has anyone EVER had a truly interactive 10-way conversation on Twitter? Yeah .. didn't think so. Yet it happens many times a day in the In-World Group.
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Toysoldier.Thor wrote:
I am not sure what the logic is for Brooke to change the long standing LL naming convention of an Open Office to a User Group meeting. It serves no purpose but to increase confusion and reduce effective communications. shrugs... but what ever.
If I may offer my take on the name change ... it makes total sense to me. The term "Office Hours" imparts a couple of negative images for me. First among them is "we are on foreign soil." Attending a meeting in someone's office immediately puts everyone but the owner of the office at a disadvantage. I have worked for bosses and corporate stiff-necks that only EVER held meetings in their office because they used it as a way of ensuring there was no dissension and no disagreement with their mandates.
The second reason I see is related .. sort of. A User Group is a collection of peers all gathered to discuss issues that matter to all. No one party is more knowledgeable or more powerful than any other. It's a looser feeling, a more informal setting, and a lighter mood that encourages better participation. Also since we are all equals, there is less tendency to crank up the emotion and rant against the indomitable authority.
I see this name change as a positive. It takes away that feeling of attending the Shrine of the Gods and infuses the function with more of a "lets gather and talk this out to the advantage of both" atmosphere. At least, that's how i see it. But then I've never been too shy about cussing at the "Gods" either. *grin*
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Rachel Darling wrote:
1. Except in rare instances, a single word in and of itself should not trigger an Adult or Moderate rating -- and definitely not when the word has perfectly valid non-sexual definitions. If you want to use a computer program to make those kinds of judgements, some intelligence MUST be built into it, otherwise ridiculousnous prevails...and ridiculousness is not conducive to business.
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Lasher and Irene,
You are both welcome. This world is getting smaller, but still there are chasms between us that sometime just seem ludicrous. I'd prefer a more sexually liberal and less violent moral climate too. However I'm not anxious to start a "Guns vs. Boobies" flame war either ... so I'll stop there. *grin*
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Irene Muni wrote:
Hi Darrius. I'm not from USA, I believe what you say. But is there in USA laws against cybersex (cybersex as in SL) between minors or cyber sex of minors with adults?
I am not aware of any laws ... yet. But there have been a couple of well publicized cases where minors were caught having cybersex with adults, and invariably the parents of the minor made it sound like the adult cyber-partner was Satan him/herself. The media blitz that accompanied those cases was admittedly short-lived, but had a very rapid leap to the top of people's attention span. Even when it was shown that the minor lied, accessed "Adults Only" sites illegally and honestly should have been supervised by their parents, public opinion leaned toward blaming the adult anyway.
However, in the cases I'm aware of, the chat sites and chat programs used escaped much negative press. I do not recall anything other than a passing mention about how the two cyber partners first "hooked up". I'm not sure why that is, but I think it may have been due to the large size and popularity of the sites/programs involved. (I am however just guessing on that.)
ETA: The following link is from google.com showing results for "adult minor cybersex":
http://www.google.com/search?source=ig&hl=en&rlz=&q=adult+minor+cybersex&btnG=Google+Search&aq=f&oq=
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Linden Lab is a US company. As such, they are more likely to obey the laws in the US ... and the morality laws too. The diverse population of this country ranges from exceedingly liberal to incredibly restrictive. You can witness an incredibly wide range of moral guidelines just by driving the short distance from Los Angeles to Salt Lake City, Utah.
Sad to say but the US is also incredibly litigious. People file lawsuits for the craziest things, but when they feel their moral character has been threatened, or worse when they feel the moral character of their children is under attack, lawsuit is usually about the first thing out of their mouths.
It doesn't even have to be someone that is technologically literate. Quite the opposite in fact, a lot of people that haven't a clue about technology and Virtual Worlds like Second Life fear it greatly. Toss the gasoline of a perceived moral threat to their "innocent and manipulatable children" onto the bonfire of fear and ignorance and before long you have a heyday for lawyers and a nightmare for Linden Lab.
In this country, until a person reaches the age of 18, they are (in most locations) considered a minor. Consider the so-called "Sex Offender" who, at the age of 18 had consensual sex with a person under that age and subsequently wound up convicted of a felony and marked for life with the stigma of the label. There are many cases of youthful couples who made the mistake of having sex on the day of one partner's 18th birthday, only to find out their innocent act of celebration has now turned one of them into a life-long felon ... unable to enjoy a normal life ever again.
Yes Lasher, most of us on SL, and for that matter most parents in this country recognize their children are much more grown up at age 14 and up than the laws seem to indicate. But all it takes is a few extremists that garner the spotlight to ruin the freedom we now enjoy in Second Life.
I don't like it, and every chance I get I take exception to having to live under the mandates of the least common denominator extremists in this society. But Linden Lab is a company with a lot more to lose and really not a thing to gain from making a stand. I for one would prefer that they take a conservative stance, enact rules that keep them out of the courts and off the news, and allow us adults to continue enjoying at least one safe haven of somewhat more liberal relaxation.
Now excuse me while I go enable Advanced Physics and engage in some mindless wobble-watching.
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Darien Caldwell wrote:
Mickey Vandeverre wrote:
Kyrah Abattoir wrote:
The rating listing doesn't work properly stop tieing it to keywords LL are you stupid or something?
this is an example of one of my products which is force flagged as mature.
https://marketplace.secondlife.com/p/KDC-Classic-Housekeeping-uniform-black/1632631
THAT is my concern on all those products that we have listed with blog links, and links from other sources. When I clicked that, got the warning - adjusted - and nothing - no product - sent to a main page.
This will be a dilemma for those who do major promotions, and rely on that product link going directly to product.
Yes, it definitely should continue through to the item you wanted to view, once you click the +18 box. Sloppy coding.
Agreed. Has anyone created a JIRA for it yet?
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As my kids were growing up, from time to time they began gaining skills that they had previously not had. First drawings were crude, messy and often illegible, yet I praised them for their efforts and gave them the confidence to continue drawing. Today I have children willing and able to undertake new challenges and possessing skills that they might not have gained had I slammed them for their inability to paint like a Master Artist from day one.
The new Marketplace Team is just that .. new. The Lead is barely 2 months old in this company and does not have the benefit of the months and years of experience in the trenches that we have. And yet you still believe in withholding any praise when they have shown they are wholly different than their predecessors and are willing to talk, listen and adjust to provide a better result?
Wow .. and you call me negative.
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Lasher Oh wrote:
What I really wanted to ask is for the ability to sort our inventory by Maturity category. Nothing that involves rocket science just a simple bit of coding that rearranges our items by maturity. That would help us immensely to scan and sort our listings, cause then they could be bunched and easily identified.
Add Maturity Rating Filter to Inventory > Manage Inventory page in Marketplace
Please read, comment if desired, and vote to help indicate our desire for this feature.
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[VIDEO] Macros Save You Time with Frequently-Used Text and Images
in Tips and Tricks
A group blog by Secondlife in General
Posted
Yes, most definitely. A complete table of places where images may be uploaded and the expected/allowed/maximum/minimum sizes would be wonderful.
Also information on how to remove the "artifacts" that are left over on an Avatar Badge when using one of the provided Badge images. When uploading one of our own making, there is a middle layer left behind that is not accessible to us.
TIA