Zem Aldrin

For several months I've been using my VISA credit card to pay montly land tiers and premium account. On the 29th June I got an email from SL mentioning "Second Life Billing Failure". Imediately checked my Billing Information, and updated the credit card with same, already correct information as previously. Several errors on finalization, but on my main Account profile page it shows the 'Credit Card Type' as 'update pending' and has been like that since, for 3 days now. On connecting to SL's phone support number from Portugal: 800.814.450, and after beeing told by an electronic voice that it was only available in English (no problem with that) I was disconnected after a couple minutes with a simple "nobody is answering, sorry.. goodbye". Tried buying some land inworld today, and couldn't because 'there is no billing information in my account anymore'. My local bank manager assures me there is no problem with card, and that they didn't receive any contact from SL. The 7 days will be finishing shortly and if SL disconects my login I will have trouble inworld, with shop, land and horses, but after filling a Support Ticket on the 30th June still no answer back.. What can I do to make sure I'm not disconnected just because the new interface has some - I'm assuming here - strange billing bug, like it happened last month to other users? With kind regards and many thanks in advance for any possible help, Zem Aldrin (avatar's name)