Deltango Vale

Do you folks now begin to understand the consequences of ignoring your experienced customers? Don't get me wrong; it's your company. You folks don't have to listen to anyone. Linden Lab can make its decisions however it wants. But... we customers do hold the purse strings. And in the end Q, it will be us, not Linden Lab, that makes the ultimate decisions... one way or the other. That's the point I and others have been trying to get across for years. Q, what is driving people crazy is Linden Lab's refusal to recognize the vast knowledge and experience of many residents - some of whom are high-level professionals with RL billing rates of US1,000 per day. On issue after issue, Linden Lab has ignored carefully written reports that would normally cost US$5,000-$10,000 from a private research firm such as Forrester. Linden Lab is getting this material for FREE yet it tosses it in the trash and merrily proceeds to make mistake after mistake like Homer Simpson on a mission. Since the company has no serious competition, it is difficult to measure counterfactuals, but a reasonable proxy is the success of the Emerald (now Phoenix) viewer. Here, in a small area where there is competition, a handful of private developers working for free have taken the lead from Linden Lab. The best that LL can come up with is a dog's breakfast designed by ex-employees of the Soviet Ministry of Agriculture. In general, then, Linden Lab in its ivory tower does not see the damage to its reputation that has been accruing over the past three years. The viewer is but one instance of a whole litany of problems that Linden Lab has created instead of solved. It is this history that is coloring much of the discussion on almost every topic in the blogs and fora.

For me, double-click TP is a must have. The minimap too is a must have. It has been a permanent feature of the top right of my screen for the past four years.

I think it is interesting to compare this thread with this one: http://blogs.secondlife.com/thread/36034?tstart=0 I was impressed with how quickly Phoenix rose from the ashes of Emerald; a slick, professional turnaround within days of a major crisis. Note the high level of customer satisfaction, the relief and enthusiasm among the userbase. When was the last time anyone was enthusiastic about anything done by Linden Lab?

I had an easier time with the HIPIHI viewer and that was all in Chinese. I laughed when I read this because I had the same experience! I drool at the thought of how I could organize the bottom on the 1.XX viewer if I could only customize it. YES.

I am not an engineer. I have been in Second Life almost daily for four years. I have found the Emerald viewer to be the best designed viewer (most intuitive, most powerful, most flexible, most intelligent) I have used so far. Conversely, I have found the LL 2.1 viewer to be the worst viewer I could possibly imagine. Between 1/3 and 1/2 of your residents share my opinion. You don't need to be a rocket scientist to reach a conclusion from this information. Edit: I have just switched to the Phoenix viewer (the new Emerald). Works like a charm. I won't be contributing to the Snowstorm Project because I no longer believe that Linden Lab has the design skills or technical capabilities to produce a viewer. I increasingly see Linden Lab as a Soviet ministry instead of a commercial enterprise.

Contact LL. They will then confirm your new residence via your IP address.