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Sassy Romano

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Everything posted by Sassy Romano

  1. Sassy Romano

    Constant Flagging

    Dog...bone...SASSY!!! Hi Dakota, you just waved that red rag there and in the case of the above, i'll refer you to Case: 01707000 That case number indicates that the first sentence above is NOT always true, staff/agents have in the past delisted items which are wholly compliant with the listing policy. The second sentence has so far proved to be true. Next time, it's the cane for you ok?! (or a bird cage)
  2. Sassy Romano

    The buyer is always right?

    I know why people state it but it's based on a false belief. The "masses" do not ask for refunds, they just don't! Rather if anything it would be the minority, a tiny minority that do. I've always operated openly with a published refund policy and never has it been an issue. It's my belief that many merchants copy dysfunctional parts of other merchants policies because some are just laughable. E.g. "no photography in the store" Anyway, I digress!
  3. Sassy Romano

    The buyer is always right?

    Just to comment specifically on one of your posts Kenny, the first two sentences above just do not correlate. You say you don't refund and go on to question other creators who are shaking for every linden dollar? Surely it's YOU who are grasping at every L$ by refusing to refund even when someone isn't happy and most likely won't use the item? You have their money, they have nothing of use and that's ok with you? Really? Please do explain why someone who made a mistake and can't use something should lead to you being better off... A lot of creators left SL over bad reviews? a) GOOD - special snowflakes don't need to waste their time here. b) How many can you name, the list will be short. There's no evidence, if you have it, present it. Finally, given that there is no opportunity for someone to review a merchant, there should be no opportunity to review the client. The review feature is about the PRODUCT not the merchant, maybe this isn't clear? If it's not, leave LL a bad review for poor documentation and tell everyone about it.
  4. Sassy Romano

    The buyer is always right?

    "Caveat Venditor" Kenny... Thanks Qa Boa for writing just about exactly what I was going to write. I can't get my head around the "NO REFUNDS - IT'S A POLICY!" idea. We can do what the hell we like, it's NOT a policy, it's a fragile belief that because someone else wrote it that others should too. Sometimes when someone has looked at something of mine and popped a question, will it fit? etc. I might just send them the item and just ask them to go back and pay for it if they like it. I don't check, well big deal. *shrugs* There are already too may dysfunctional merchants and while there are customers who make mistakes, don't seek to punish them, just settle the issue, it's really not difficult and I wouldn't want a review system for customers, don't have time for that at all and it would just end up being used for spite. The only reason you'd have for doing it would be to complain about someone. Would you go and leave a 5 star "excellent customer" every time someone bought and you never heard from them? Of course you wouldn't. Besides, they might have then looked at the item, called it crap and told all their friends that it's crap, is that a good customer just because you had their money but none of their opinion in person? The comments section is just fine as it is, learn to be a better merchant.
  5. Sassy Romano

    Mesh Stockings for Maitreya Flat Feet

    I can't think of a reason to do it, it's just another duplicate layer of mesh immediately above the others already on the body, onto which an applier would slap a texture. The only reason that I can think of making yet another mesh layer, is to have greater flexibility over the UV layout but that's about it. Maybe materials? I don't know if the Maitreya body supports materials. Of course, the other reason why they might not exist is that a person who really wants to create them hasn't been granted a Maitreya dev kit.
  6. Sassy Romano

    Maitreya exclusive

    Clothing creators don't make people swap bodies, mesh body creators do that! Here's a conversation from this morning that I had in IM:- Customer: "I was looking through MP and found <dress>. I love it but I wear Belleza Isis, is there any way you can update it to include Belleza?" Me: "Hi, yes, as soon as the creator who makes the Belleza bodies stops being an idiot and starts freely giving out the dev kit so that people can make things for their mesh bodies. This is the same story for all the top mesh body creators. If you want products for the body that you have bought, you and all the other customers should be giving them grief about the way they restrict access to developer kits!" Customer: "Well guess I do not want it that bad, I am sorry that you feel that way." See the problem? WE...people who want to create for these bodies can't do it effectively without the dev kit and the pressure really should come from the customers who have bought into these closed systems, there's little that creators can do other than fill in the application form. I've done that, usually with the result of just getting ignored so there's really no point people asking me "if I can just create a <insert favourite mesh body> version". People buy into closed systems and then complain about lack of options for it. Can you see the problem there?
  7. Sassy Romano

    Avastar for free?

    As far as I can see, you're comparing apples and oranges. Avastar is a tool for creating clothes, avatars (if you wish), rigging them specifically for Second Life, creating animations...for Second Life. Unless i'm mistaken, Bastioni is a plug in for creating humanoid characters which then need to be rigged for Second Life and the best tool for that is...Avastar! So, to specifically answer the question, the free plug in doesn't do the job, on its own...at all.
  8. Sassy Romano

    Avastar for free?

    While I appreciate that not every country has the same income level, we still find people can buy the computer, pay for internet access, magically have Photoshop, 3DS, zbrush etc. Then complain about a plug in that costs a burger. Gaia also provides avatar workbench which is free but doesn't support Bento bones. Avastar is not a requirement though, feel free to use other tools.
  9. Sassy Romano

    Avastar for free?

    There is an upgrade price. I'll be blunt here but the sense of entitlement by special snowflakes is truly astounding! Avastar should be much more expensive than it is, it's already a ridiculously cheap price and don't forget that what has changed is a feature within SL that required a change to Avastar. Get off expecting free updates to everything when the underlying technology changes, it's not always reasonable to expect creators to keep chasing LL's updates and providing free updates for life. There is no requirement to make content for bento bones, but if you do, there's a delta update cost for around the price of a burger. Gaia and the team have to eat too!
  10. Sassy Romano

    OutWorld email to inworld IM?

    Yes, you just described the process.
  11. Sassy Romano


    Define "reasonable prices".
  12. Sassy Romano

    JIRA issue on Marketplace item closed

    Ah ok, yes i'll take step 1, just exclude from search. Step 2 would be a different proposition but it's pretty easy, it just needs a demo folder and a migration would be straightforward too since the demo behind a listing is already identifiable. Basically, drop demo content into demo folder. Migrate by associating existing demo content with the demo folder (it's all just database content and references after all ). That's what it should look like to us, what actual work is of no interest to me because that's the job of the software engineer to just "make it work". Nobody ever says "look at that swan paddling furiously with it's feet underwater", we rather tend to say "look at that swan gliding gracefully across the pond". Program like a swan.
  13. Sassy Romano

    JIRA issue on Marketplace item closed

    Oh come on, that's not even a challenge! There just doesn't need to be a function to exclude demos because that should be the default, showing a demo just makes no sense whatsoever. The only reason it hasn't been done is lack of a project cost centre against which to bill the work. i.e. It just needs developer effort throwing at it. It's exactly the same degree of challenge as to why there's no facility for customers to self redeliver items with copy permissions. That's so darned trivial, it's a basic expectation and yet we don't have that and haven't since years of MP evolution. Actually, if Charles Darwin were studying MP evolution, he'd probably have to rewrite his theories. (Additional reasons, the Linden's don't show inworld, don't understand the problem). It's worth winding back history a little because demo products largely came about with the introduction of mesh clothing. At the time, MP didn't have direct delivery, so each item listed, had to be a boxed item in a "Magic Box" with no options to create folders. However, there was still no need to ever return a demo because the sheer act of creating a link from a main product to a demo, immediately creates a relationship that makes it known that the item is a demo. What inventory based direct delivery brings though, is the option of just having a demo folder within the product content folder, which reduces the workload on listing items as there's no requirement for a separate demo dummy product listing. Before anyone speaks up saying "oh but I want to be able to search for demos", you really don't! You just search for the thing you want and then pick up the demo from it. Including only items with a demo as Chellynne suggested makes perfect sense too but not to look for only demos and then find the full product, that's just backward. You don't use a web search engine to find a demo of the actual web site you want do you? If you're after music, I bet you don't search for a demo of the album first but rather find the album then play the demos.
  14. Sassy Romano

    JIRA issue on Marketplace item closed

    But Alwin, the "demo problem" only exists because LL have created the problem. Don't return demo's in search - end of problem. There's no getting around it. Patching up the problem by trying to introduce better handling of boolean operators is completely the wrong solution. To the back end Marketplace engine, a demo is completely identifiable because it's linked to a parent product. Just don't return the demo item of a main listing. THAT'S IT! As for why some don't have delistings for the reasons mentioned, sometimes it's because LL agents haven't got around to it or never will because some are blatantly flouting the rules. How about "why some DO have delistings for incorrect flagging?" well that's because the people who do the flagging, don't understand the rules and worse, the LL agents just remove the item without checking. Anyway, we're digressing. Demo's...never need to be presented in search results - EVER! (Where "demo's" are explicit listings that have been created as a sub listing of a main product) Thing is, with the current Marketplace system for merchants, now that it's inventory based Direct Delivery, it should be as simple as selecting an inventory item which is the demo object, NOT a completely separate listing. It's just bonkers now having to create a complete duplicate listing for a demo item and then having to link that to the main item which is essentially the same listing.
  15. Sassy Romano

    JIRA issue on Marketplace item closed

    I'm sure some do but given that there's no specified or required naming convention for products, it's not the merchants that are at fault. Anyone can name anything and allowing others to have malicious intent (sometimes incorrectly upheld by LL) is just plain wrong. It's the same with keyword spamming, some is blatant, some is someone else's opinion of it while to another it's promotion. Fix the system once, problem goes away and the "demo issue" is stunningly simple to fix. (If random fires kept starting in your house, you wouldn't keep buying more fire extinguishers to put in each room. You'd remove the ignition source.)
  16. Sassy Romano

    JIRA issue on Marketplace item closed

    It's very different, because returning a demo as a separate item, even having to create a demo listing as a separate item, is utterly pointless. In one single action, LL could address the source of the demo problem by never returning them in search. That is a far preferable action for everyone than trying to slap random merchants for unproven actions. We already have people flagging items for unjust reasons and LL agents removing compliant listings erroneously, we don't need more faulty activity. FIX THE RIGHT PROBLEM.
  17. Sassy Romano

    JIRA issue on Marketplace item closed

    No, there's no proof that anyone's choice of naming convention is a deliberate anything, even if it were, it's not the merchants fault that LL fail to address it properly. Fact remains, it's LL's job to not return items already known as demos. We should not subscribe to made up rules that dance around system problems!
  18. Sassy Romano

    JIRA issue on Marketplace item closed

    Please no. Penalising merchants for their personal choice of naming convention isn't appropriate. Not when the correct and most appropriate solution is better served by a system change to never present demo's in search results. This is trivial for LL to action but doesn't happen, further clobbering merchants due to inaction on LL's part is not the way to go. We already have to dance around LL's special oh so secret silly word list, lets not add more special pretend made up cases.
  19. Sassy Romano

    JIRA issue on Marketplace item closed

    We shouldn't because that's not where the root of the issue lies. The issue remains that LL should never present items which are already known to be a demo (based on it having a linked full product) in the search results, at all...ever! End of problem, it's just a matter of a search excluding items which have a related full item, how hard can that really be? Snickers, I suggest that you create a JIRA to highlight a fault in the JIRA process.
  20. I still want the L$27,000,000 they owe me for my pose balls. They never did provide any proof whatsoever that the funds used to purchase were obtained fraudulently. No recourse, suck it up!
  21. Sassy Romano

    How do i report a store to sl

    Henmations ceased to function some years ago
  22. Sassy Romano

    Needing help on Flagged Items

    Also worth mentioning that the flagging team have demonstrable form in just unlisting things that are not in breach of the rules resulting in apologies from LL for this practice... And then doing it again even on a listing that carries the text of the apology from LL.
  23. Sassy Romano

    Rules Check

    Not entirely true. MP reviews must be objective about the product, quality, features etc. Start ranting about how unfairly a merchant might have been will just be grounds for the merchant getting the review deleted. If you're not sure about an inworld purchase, try contacting the merchant prior to purchase.
  24. Sassy Romano

    Can you hide notecard text?

    Nutria, just be aware that no matter what effort you go to, the viewer very kindly undermines all your effort because as soon as your creation is rendered, a graphic file is placed in their SL cache with the filename being the UUID. Even without using an inventory cache viewer that are easy to find via Google, it's not difficult to resolve those UUID's. Security via obscurity and pretending things don't exist is just plain bad security.
  25. There's no need whatsoever to scan inventory to find the item, plus that wouldn't work if the recipient had deleted the item. This is such a simple database task from day one, i'm somewhat amazed that this issue still exists. The ONLY test that has to be performed is that the currently logged in MP user (the person who is about to leave the review), is the recipient of the item. MP already has this recipient logged in the MP database. Here's the best part, the SAME trivial database comparison is all that's needed to allow someone to self redeliver an item with copy permissions. This really is database skills for beginners level.