Phil Deakins

Pussycat Catnap wrote: So um... how did they manage to create that popup which looks a bit different from the sort one can usually send? Some kind of script able to do that, or is this a server hack, or are the victims using a malware-TPV that pretends to be the official viewer? Out of necessity, I'm just getting a bit used to the V3 viewer, and that popup message doesn't look to be out of the ordinary. In fact, I think is was discussed in the other thread.

I've only ever had good support from the support staff, and I've said that a number of times in this forum - including again right now. Where I've had bad customer service is with the AR team. Once in a rare while, my ARs are quickly dealt with, like recently when objects places on abandoned land were spewing particles over the surrounding land, including mine. Apart from such rarities, I've only had good customer service from the AR team when I've got the AR team's manager involved, which happened only twice - once with an encroaching prim, and once when an AR team person, plus the AR team person who handled my appeal (might have been the same person), failed completely to use their brains; in other words, they didn't bother checking anything, but issued a warning instead. The AR team people are really bad for SL but the support staff are generally good, given the limitations of the outsourced staff. When the support people were in-house, I always found them to be excellent.

Sorry - my mistake. It's not opensim, it's OpenMetaverse - previously LibSL.

Marigold Devin wrote: The *movie star* bots are showing as being on Viewer 2, because most avatars are showing as being on Viewer 2. Phoenix often shows bots as being on V2 - or did until LL intentionally broke Phoenix's ability to show the client. It showed V2 as a default when it couldn't determine the client. I don't think the movie star bots will be on text-only clients. My bots run on my opensim-based bot programme, and Phoenix often showed avatars on opensim-based programmes as using V2.

1. Rude is rude, and nothing to do with the things you said. 2. I was not rude to anyone in this thread. 3. I can remember just one person posting an agreement that I was rude. I can remember several posting that I wasn't rude. You are only the second to post that I was, so who are your imagined "many"? 4. I don't consider it a rudeness to point out that the way someone writes makes it difficult for others to read. She may have been blissfully ignorant of the fact but after the comments in this thread, and the comments in the seperate thread that it spawned (not by me), she knows very well what plenty of people think about such a way of writing posts. If she didn't know before I mentioned it, she certainly does now. It's her choice to continue doing it or not, but at least she knows what plenty of people think of it.

They didn't try at all. They posted the current, updated, status each time but not the reason for it all happening. They only did that in the later status post that was copied above. What I would have hoped they'd do is post something like what they later posted (see above) within the status post at the time - just like adding parts to it which they did. But it's LL, of course, and LL is very well known for not considering their customers at all.

Maybe someone thought it wasn't really necessary, which it isn't if we only consider necessities and not what's usefulness, but it was very useful. I suppose we should be thankful that we can still open a new inventory window and do it that way, but it's not as convenient or as quick as the real thing was. I wouldn't be using LL's V3 at all if it wasn't for the fact that I can no longer open scripts and notecards with Phoenix - not even my own creations. I'm writing a system (scripts and notecards) so I need to be able to open them. When I'm not doing that, I still use Phoenix. If they'd make the camera controls a decent size, so that they use very little of the screen (like the V1) I could stay with the V3 because it's quite good. There's no reason to waste so much space in the cam controls floater.

With the V1 it was possible, and extremely useful, to drag an item from the Recent Items inventory listing to the actual All Items tab itself, when the All Items inventory would open. It made it much easier to drag new items into the correct folders than dragging them from a folder in All Items to another folder in All Items. I'm using the current LL V3, and dragging from Recent to All isn't possible. I didn't use the horrible V2 so I don't know if it went missing in that viewer. Is this an oversight or intentional? Either way, it's a change for the worse.

It's good that they told us what went wrong on Thursday. It's a shame (read 'shameful') that they chose not to tell us, their customers, while it was happening.

Ann Otoole wrote: Maybe they were just doing some cleanup and restared the services resulting in a short outage. Seems to be there for me. More worrisome is: Domain name: secondlife.com ...Whois Server: whois.ascio.comCreation Date: 29-APR-2002Updated Date: 07-APR-2011Expiration Date: 29-APR-2012 And the 29th is on a Sunday (tomorrow). Wouldn't it be something if someone forgot to renew it. I'll be tickled pink if it happens :smileyvery-happy:

Irene Muni wrote: Yes. And no notice in the SL Grid Status Report :smileymad: Do they put marketplace stuff in the grid status blog?

The status blog says it's all over, so hopefully it will stay that way.

I'm sure it will - hopefully today during their working hours, because nobody was working on it outside of their standard working hours last night. Or it looks that way, since the last update to the status blog was at 5:18pm yesterday - round about the end of their normal working day. The recommendation remains - "don’t rez valuable (no-copy) objects or transact L$ or land yet." which applies to everyone, but it seems that's not an important enough problem to have people trying to fix outside of normal working hours. What other company would knock off for the evening and night with such a major problem in their system?

Tiffy Vella wrote: Mmhhmm..we've always had a Moon. I naively thought I could fly up to it once, and so I flew and flew and flew. I kept going for hours (had no other life back then). After about 10,000 metres, desperation set in as I realised it wasn't doable. It seems unattainable, which is sad as I'd quite like a little 512 up there, to get away from it all. Oh...sorry...wrong universe It's too far away to be reached. It's further away than even the stars. If you watch it, you'll see that that the stars pass in front of it instead of behind, so goodness knows how far away the moon is - and how big it must be for the distant stars to pass in front of it.

Lucinda Bulloch wrote: With respect but radiometric dating is flawed in many aspects. Water can leach Potassium in hours. PS I don't agree with the creationist or the evolutionist, I have my own thoughts on that subject, I may do a thread on that one later. Please don't.

After a good night's sleep, I wake up to find that it's still not resolved, and it seems that some regions are "unable to return from restart". This is an unusally long problem.

I wasn't watching but I've changed the thread title accordingly. Someone said that they've closed logins again but I just ran one of my bot programmes and the first one logged in without any difficulty. I logged my main in while the going was good and I've been using it to work on a script - editing, testing, and saving without any problems. I haven't tried to TP anywhere though.

Although there is nothing on the status blog to say everything is back to nomal, I altered the title of this thread to reflect that we are able to log in again.

Iggwar wrote: they will be removeing temp uploads soon and haveing it replaced with local uploads wich wont inject the assets to the sim server . but Yeah mesh can be expencive to upload. with a minimum of 10l increaseing dependant on thecomplexity of the mesh. apart frmo that FS / pheonix have a rubbish mesh upload interface like many other tpv's wich have only basic settings for stuff like physics.. FS also likes to crash if your mesh upload settings are the slightest bit off For quite a while, I'd thought that temp uploads were local and I was surprised to learn that they weren't. They only need to be local, imo.

Deirdre Criss wrote: Oh, maybe it's Phil's birthday and they're partying. It's not my birthda.... oh! You meant him!

Sy Beck wrote: They will only tell you something if they can pin the blame on somebody else (another company), they would never tell you about a DoS attack or that a cheap piece of junk they've bought has just been fried or that some server monkey unplugged the system to charge his iPhone up. Brilliant! It made me laugh.

evoluchun1981 wrote: but that dont help the people that jsut rent ingame from people the days or hours we lose after paying anyways No it won't but when this is over, it won't really matter because these things usually last for just a few hours at most.

There is a period of downtime, after which LL does charge less for the month because of it, but I don't know what the period (or maybe it's a percentage of downtime) is.

Lexbot Sinister wrote: By they way, does anyone know if ANYone at all can log in? Or is SL down for everyone? Whats the concurrency? Nobody can log in because logins are disabled, but there are still plenty of people in who were already in when it happened, including one of my alts, so tjhere's plenty of concurrency although I don't what the number is.

Thinkerer Melville wrote: Profiles also broken. I hadn't thought of that. The first oddity I had was when someone's profile wouldn't open. Soon after that I couldn't TP home, but I hadn't put them together until your post.