Zanara Zenovka

Welcome back Ab! Just wouldn't be a decent migration nightmare without you! They need to add a notification to the DD delivery, as we asked, and fix the crappy DB, which is in the worst state it's ever been. If it's any help, I use a IM/Email on-rez notification script so I can see when things have been received which makes life a lot easier (there's a free IM one here - https://marketplace.secondlife.com/p/ArtiZan-Business-Script-IM-Creator-on-Rez-notifies-when-products-are-unpacked/3061369) And thanks for the heads-up - I just found a stack of undelivereds from the last few hours.

Toysoldier Thor wrote: Its amazing how adversaries fall on the same side when what was always a common enemy shows its true colors for all to see. Some of us saw LL for what they really were much earlier than others Don't get cocky. I was one of the people fighting hard to kick some sense into the inital marketplace migration years ago, back when you were busy trawling Google images for "artworks" ;p

Toysoldier Thor wrote: Rival Destiny wrote: All of these issues, plus the others that the grid suffers, either take far too long to be fixed or are & have been, sitting unresolved for years now. IMO this is telling - either LL doesn't have the talent to fix or they don't have the time. LL has always been reactive & not proactive & I honestly believe that things will only get worse not better. I've never seen such a thing as rolling out software/systems that have not been fully tested (tested appropriately) and 100% ready to release. Especially to customers that rely on their sl income in rl. Perhaps I'm being too harsh here - I love sl, but their snafu's are often very damaging to a portion of their customer base. And to me, that's just unacceptable. You are not being too harsh. Your observations reflesh the constant stream evidence and facts that LL presents to the community. The other areas of LL frequently demonstrate how out-of-touch they are in their business & product planning, product/service development, testing, deployment, SL policies, marketing/advertising, customer service & support, etc. The list of decisions & actions (or inactions) executed by LL management that have damaged/reduced as opposed to improved/progressed SL's popularity to even maintain the current SL customerbase (much less attract new customers) is long and goes far back. I am sure many of you can quickly come up with a list of 5 of their major missteps without even thinking hard. But for some reason the frequency and/or magnitude of all these poor decision, actions, inactions seem to consistently be far greater from the LL Commerce Team's area of responsibility. This current commerce team management and all development related to their responsibilities appears to be one of the most immature and inexperienced of all the generations of LL Commerce Team management, but, past generations of LL Commerce management had their own stories of poor decision making that frequently impacted their respective LL Customer base's experience and livelihood (i.e. the creators/merchants of SL as well as all shoppers in SL). Maybe this is the case because unlike many of the other areas of LL, the SL Merchant community and the SL ecommerce (selling & buying of content) is the most complicated, ties into far more unique and critical systems of LL, and most heavily operationally active compared to any other LL areas. i.e. when LL Commerce makes a bad decision or makes a system change, they potentially impact several areas of Merchant operations - even beyond what the LL team realized. Maybe its because the Merchant community is made up of some of LL's most knowledgeable, skilled, LL-aware customers/residents in SL. They must be creators, merchants, marketers, customer service aware, financial management aware, etc. As such, this community is more in tune with everything going on with LL and dont sit back and quietly tolerate poor actions and decisions that come from the Commerce Team. Maybe its because, as critical as SL's ecommerce is to SL's longevity and ability to attract and maintain LL's customers to SL, the LL Sr. Management team has no awareness of this critical function. Proof of this has been clear when over the past few months with the Valentine Day massacre and the countless serious problems with the DD deployment, the escalated level of communications and support for Rodvik or any Sr. LL Management was pretty much next to ZERO. We were all blessed when Rodvik made one mention - ON TWITTER - of all his Commerce Team's MP operations impacting mistakes and how he plans to address the situation. Rodvik didnt even have the wherewithal to think that maybe a formal message from him in LL's approved SL Forum/Blog platform would be a better approach to show his shared concerns of how DD has messed up MP. He couldnt even be bothered to spend more time on the serious issues created by his team then to spend 20 seconds to create a TWITTER message on the topic (which most merchants would not have seen anyway). I believe its a mix of all the factors mentioned above, but what it says is that LL does not see SL's MP and ecommerce as being an important aspect of SL's overall go-forward strategy. As such, LL does not hire the best to lead and operate this areas of SL. They also dont provide the respective level of resourcing to make sure SL's ecommerce operates properly and grows. To LL, MP and ecommerce of SL is just a "keep the lights on" strategy. Why do I say all this? Because as we all know (even Sassy).... we can wait here eating popcorn in hopes Brooke or her manager or rodvik will post in this thread with a LL roadmap of where ecommerce will go next.... but we better have a huge vat of popcorn because we will not see any posting from anyone at LL on a roadman. Why? They dont have a roadman. They are reactive and they only go forward with what ever cool / neat new idea of theirs sticks in their head. This ^ Unfortunately I don't like popcorn enough to make the effort. When Toy and I agree, you know it's pretty much game over.

Kampu Oyen wrote: If you want to know what's going to be corrupted next, it's mostly just a matter of looking at a list of things that haven't been corrupted yet. _________________ And now i need to clean my screen...

There was a jira for it here from the initial MP migration 2 years ago (never got fixed) https://jira.secondlife.com/browse/WEB-3141 that was closed by CTL, directing people to https://jira.secondlife.com/browse/WEB-3185 instead (not the same issue...)... so I dunno - add to one of those, make a new one - any will be as effective as the other...Just another bit of sloppy design we deal with on a daily basis that we've been trying to get fixed for 2 years...

LOL - 'borked' has been a commonly-used term for non-specific computer-related stuffups for at least 15 years in my experience, and when you don't know the exact genesis of the problem, it runs less risk of inaccuracy than 'cross-linked'.

WADE1 Jya wrote: So where's that roadmap Lindens? ...fixing the data corruption issue, or at least telling us best method to get to work repairing it ourselves would be good for starters. /waves and points up

Bump.

Madeliefste Oh wrote: This means he has put your item in his shoppingcard on April 8th, but did not check out the order in his shopping card until May 2nd. Some people use their shoppingcard simply to collect what they like, and once they have the money available buy all at once. This

Using MC/PP wouldn't make any difference in those cases you cited since you weren't charged anyway. Just contact the merchant, or if you really want it now, go to their inworld shop.

It is hurting things - it's making our stores look like a dog's breakfast. And it's ridiculous that we've had no update on progress yet.

It's your creation - you do what you want with it. Some hunts may have rules that you can't sell it during the hunt, but apart from that it's up to you.

No - it's just as broken as it was a month ago. For example, many merchants have a heap of old deleted listings reappearing in their storefronts with photos from other people's products (and to add to the amusement, these can't be deleted). There's just been nothing new for merchants to add and no updates from the commerce mob, or even an acknowledgment of the latest issues. The whole thing's horrifically embarrassing, really.

And this is why serious merchants maintain an inworld store.

Kampu Oyen wrote: >I thought the MP would not be tied to our inventory for delivery If I remember correctly, this was among the very first fears articulated about DD, and one of the very first things that we were told could never possibly happen. If I remember correctly, the notion that it was even possible was characterized as something like "paranoid fantasy". It's not tied to inventory - inv is just used as an interface for the uploading/associating process. It's still a paranoid fantasy Josh - multiple stuffups on LL's part don't make your posts any more rational.

Maybe instead of regarding a slight increase as compensation for the MP 5% commission, it should be viewed as a PITA surcharge. But then once you account for the extra hours of support and maintenance involved, a much higher % seems appropriate

Cerise Sorbet wrote: Zanara Zenovka wrote: How updating search should affect this is a bit of a mystery, but no greater than the rest... All the lists of products on the marketplace are really search results, even when there are not keywords. It is a nice setup when it's not broken >_> Search results decide which records are returned, not the contents of individual records.

Kampu Oyen wrote: I still don't know why people keep acting surprised at events that have been predicted. When your predictions consist of "there's an evil gnome behind the scenes trying to break everything for his own malicious purposes", it's pretty easy to claim any breakage as part of that.

Dartagan Shepherd wrote: I think the deal with the name change from SL Exchange to XStreet was due in part to the policy change during that time on how you could use "SL" and "Second Life" and friends. Up to that point, LL had pretty much allowed unrestricted use of their brand, or at least didn't enforce it. Apotheus and partners renaming to XStreet was to bring it in line with the new policy. Yes - this is correct. Back in 2008 a lot of product and business names had to be changed to remove "SL" and "Second Life" from their names, and SLX was one of them. Extra irony points for (1) LL buying xStreet soon after (2) everyone ignoring this rule now anyway.

A whole lot of new borked listings appeared a few days ago -these ones all seem to be old deleted listings that reappeared in people's storefronts with the wrong photo. started a thread on it here: http://community.secondlife.com/t5/Merchants/Return-of-the-Living-Dead/td-p/1492089 and most of the recent entries in this jira relate to it https://jira.secondlife.com/browse/WEB-4587 CTL made a post that "Some of the changes you have seen are related to the search results being updated, but that should not show unlisted items. We will continue to investigate." How updating search should affect this is a bit of a mystery, but no greater than the rest...

Argh - which numbers now? are they old deleted ones too?

Oh c'mon - there's a huge untapped market segment there for stylish accessories for the urban, chain-smoking meeroo...

We're familiar with some listings in the 1,4xx,xxx range having mixed up graphics with other creators stuff etc (https://jira.secondlife.com/browse/WEB-4587), but... In the last day or so, quite a few merchants have found that other old, deleted listings have been returning from the dead with random unrelated graphics. So far the ones seen have been in the 1,4xx,xxx range too (you can see by mousing over and checking the end of URL) but because they don't lead to a listing, you can't flag or delete them. So, yeah, check your storefront today... http://www.youtube.com/watch?v=OQDMj2sZtNM

Paula001 Goldschein wrote: thought it couldn't get worse ;p LOL Have found myself saying that every few days for a while now... I haven't touched any listings at all since this started (no edits, price changes or anything), yet i had a new product listing appear today with an old product name (from 2010) and someone else's photo - link goes to front page.

Dartagan Shepherd wrote: Of course that's where being a trained monkey comes to mind, with these newer attempts at marketing. They only need new trend based content as commodity because they're not doing the real work involved that would draw in and hook customers. What also comes to mind for all this effort is: Mad Men? This is your big marketing idea? Don't quit your day job. Yay for knowing your market - imagine if Steam started trying to sell dishwashers instead of games I keep getting this image of undergrad slackers lying in front of TV putting off work til the last minute - "Blah we need a new marketing campaign for tomorrow....oh look..."