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Saii Hallard

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Everything posted by Saii Hallard

  1. I'm starting to think there's something else going on. So maybe they have been deliberately removing items associated with certain keywords, because... (you fill it in yourself) I'm probably wrong, but one can only guess. It's not like they give much information to go on. If were still in begin 90s, it might have been a harddrive failure, but in 2017 that's out of the question. So, what's going on? And why does it take so long to get it fixed? At least tell us something?
  2. Any news on a fix, or outlook on when it's going to be fixed? Should we relist the items, or just wait?
  3. I would appreciate it, if you just address me directly if it's about me. I'm not sure if the sarcastic sneer is meant for me, because I could be reached all the time during my absence via a guy (Fabio) who kept doing support, my website has never been down and there's an email contact form on it, plus I have no knowledge about a security change that broke DJ boards; the boards i made have been working fine from 2007 until july 2017. I got many statements of people who used it for 10 years to back that up. Nevertheless it might be a fair point to point out hypocritical conduct, if you don't know the details behind it. I had no other choice than to take a break from SL, due to health issues and other RL stuff. Don't forget we're talking about a time-span of nearly 11 years. And the difference is that I did not leave with stuff being broken. Not sure what the security change was you talk about, but for the recent URL access change (in July) that broke the DJ boards, i've updated them well before that was implemented (grid-wide). After that i've upgraded everything to mesh, for free!, since i thought it was only fair for me being away for some time, although for the most part it was beyond my control.
  4. In this case, the doctor clogged the artery just before going away for a long weekend and switched off his cellphone
  5. Saii Hallard

    The Audacity

    Since last Wednesday, many Marketplace listings have been removed without a warning, affecting a lot of creators, including me. It seems to be from some sort algorithm put in place, which they decided to implement just before the thanksgiving holiday. This is my assesment, because when relisting the items, they just get deleted again the next day. I've tried to contact support, but just got a standard reply last week Thursday.. and subsequently it was silent until today. Meaning they broke the Marketplace, went on holiday and gave us the middlefinger. I've send a ticket again, but got the same reply and my ticket closed, completely ignoring my questions. I'm not sure what's going on at Linden, but it's not my experience to be given both the middlefingers to a pressing problem that affects a lot of creators. Maybe it's only support that doesn't have the right people at place, i don't know, but there's really something not right here.
  6. I received no hint, but i did not ask for that though,.... My question was specifically if they are working on it, which was confirmed. But again, there's no evidence to support that claim, quite the contrary. Given that there's still no reply to my tickets, there's no reply here on this forum from a Linden, nothing happening on the Marketplace other than just magically removing items every day for 5 days in a row already, I don't think the lights are on at Linden Office. It's quite concerning.
  7. I've talked to live help yesterday, who assured me they were working on it. Though i have a hard time believing that, since when re-listing an item, it's removed again the next day. Meaning that they have a script in place which is causing the removal of MP items. Logically it would be the first thing to remove, if they are really working on it. I don't want to say this lovely lady from live help was lying to me; I really hope not. But if they are, there's seemingly not much going on. No feedback, no reply to tickets, removal script is still in place, no help on what to do (should you relist or not?) and no indication on any progess on fixing this. I really wish everyone a good time and happiness, and understand holidays are a much needed break. However, you just don't break things and then walk away, that's just morally wrong and gives a strong message to your customers, albeit the wrong one.
  8. Would be just wrong if they did. Certainly seems like it, given the radio silence. But did they indeed? Their problem will be though, that it will be unexplainable to say next monday that they cannot fix it. You don't need a week to make that assessment; that can be determined in a matter of hours.
  9. Seems the've put a script in place that keeps doing it as well, because the items i've re-listed were gone again this morning. I wonder if they are really gone on holiday, because that would just be wrong. Still got a hard time believing anyone would pull a stunt like that.
  10. I understand it's a holiday now in the USA.... So they messed up the database and now went on holiday? That can't be true, i'm sure they still working to fix it? Right?
  11. Re-entering the listings is unacceptable. And i would advise against it. Best to wait till they fix this.
  12. Although you've said to have tried several radiostation urls, i still would highly suspect the stations (streams) to be the culprit. What is important in this case, is what viewer you are using, as the streamplayer is contained within the viewer. Any external software should not have an influence to the extend that it works intermittently.. it either does, or it does not. Just hit me up in SL, and i'll give you some urls that i know are working fine and would not suffer from lag or connection problems.
  13. Since yesterday half of my Marketplace listings are suddenly unassociated and subsequently the items are not available anymore on the Marketplace. Probably due to some database purging / migrating that went wrong. Whatever the reason, it would be nice to know what's going on. Any Linden want to step up here?
  14. Same problem here.. half the list is unassociated. Something is gone wrong!
  15. Aye, the website backend got updated without me knowing, effectively stopping the site. After a restart everything worked again fortunately. Sorry about the confusion regarding the instructions, it has been a bit hectic getting everything in place. I've just finished the upgrades for the SRN boards as well, and my updater is properly giving out instructions on all SRC/SRN boards to goto my shop to get a replacement on the upgrade station. All shoutcast/icecast boards, except for the jukebox, are now converted to mesh and updated to not only work on the new simulator software, but also receive proper song information where available. It's now autodetecting the streamtype as well. The jukebox obviously needs a lot of work to be redone in mesh, as i'm not grabbing anything from free blender model sources and do a quick upload, but create my own. This will take some time. If you have any questions, just contact me in-world. Saii Hallard, SHX.
  16. Just adding to the above post that for all SRN types the update is available too, same procedure: menu: [options] - [update] to get an updater. I'll be releasing an update again soon, to a fully mesh board for all types. Most of the other products, such as the tipjars, welcome boards etc. will get revamped as well in the coming weeks. If you need help, just give me a shout in SL. Kind regards, Saii Hallard.
  17. Contact me in SL when you're on, we'll have a look together
  18. An update for all SRC receivers is available: Just click [update] under [options] of the boards menu to receive one. Do note that applying the update, while your region is not upgraded to magnum will have the board malfunction. Best just wait until you get "http" script errors, then apply the update. If in doubt or you need help, contact me in SL. I'm not online 24/7, but mostly somewhere between 10am-10pm CET. The update also fixes that new icecast servers didn't show song info, it will now and automatically detects old/new servers. Updates for other equipment is coming soon where necessary. And i'll be working on new stuff. I'm open to ideas and suggestions, just hit me up. Kind regards, Saii Hallard.
  19. Contact me in SL, i got an update ready ... For SHX that is
  20. Hello guys and gals :), SHX creator reporting in! First of all my apologies, due to personal first life stuff i've been not on top of things in Second Life for quite a while. Oz Linden has brought to my attention that this update is happening, and pointed out this thread. I've made the necessary changes and will rollout an update tomorrow morning, which is probably between 8am and 9am CET. This update will also include an updated parser for Icecast, because newer icecast server versions did not display the song info due to changes in the structure. Do note that due to the changes in the Magnum sim-version, it will obviously not work on the current simulator software versions. So you best wait till the magnum rollout is completed before applying the SHX board update. During the course of the day i will be updating the radio stations on here: http://www.shxonline.com/srw/radiolist/ Again my sincere apologies for not being around, i can't really go into the reason why, but i'm sure you can understand that in a more than 11 years span there are some times you have other obligations. I've always strived to have the best support we can give, and will make sure it will be so again. If you have anything you want to see changed, added or need support, just hit me up. Preferably with a notecard, so i can read up and contact you when necessary. With kind regards, Saii Hallard
  21. Luc Starsider wrote: @Ansariel. I didn't know im logs used the display name as a file name. Regarding the UI. What I mostly want is an officially supported skinning option, and some changes to the area where group notices, IM toasts, system messages and object menus pop up. It's like a whack-a-mole game the way it is now. Too much information fighting for the same space. I do agree. I think that you mean to say to modify the skin yourself, which would be a good idea. Though it would have been better to make a tabular window where you can mount several windows to your leisure. The clunky sidebar is just plain shïte. The ability to undock the windows is a small improvement, but indeed take up too much space and I personally keep trying to click an X (close) button, which results in minimizing the window. I don't see the point in minimizing it, if at all, it should dock back again. An option to rearrange the screen-layout, like almost all current MMORPG's have at the moment, would be good to set where you want to see menu popups, IM popups etcetera. Anyway, I won't spend more time venting my frustration with this viewer. In conclusion, the interface is a bad design, the colors are grave and not inviting, graphically it uses too much space, there is no consistency in interface elements, some font types are distorted (specially in the notecard/scripts) meaning that characters overlap, making it unreadable.. and it still got basic gui bugs. Pay me a few months, and i'll make a viewer that conforms to the current standard MMORPG gui, that everyone can use without scratching their head
  22. I got Maya in use for some time, which works perfectly. But when time allows, will have a look at Blender again. Regarding mesh import; I think that is a debate on itself. You could try to police ip infringements, but it's practically impossible. Most of the people will not know if a particular mesh is ripped from a game with 3d ripper, or stolen content from one of the thousands 3D sites offered on torrentz. And I say "most of the people" on purpose, because LL will not actively validate content, of course.. that is undoable. So it's up to the people to spot and report possible ip infringements. Possibly could see large companies and/or 3d shops sueing LL for having copyrighted content. After all the TOS states that LL owns all content. But well, all depends on how crazy people get on importing stuff. I understand the need to keep SL alive, and mesh import is a nice impuls for getting good and new content. But if this is a good move for SL in the long run, I do not know. Time will tell. Perhaps in time it will drive out the people who make and sell stuff with normal prims.. but we haven't seen that with sculpts too, so i don't know. Yep, i have to get use to v2. I see it like to be forced driving a Trabant with a new mp3-player in it. You just have to open 5 hatches to be able to get it to play
  23. Regarding mentioning blender; It's the interface i saw two years ago.. which was the most unintuitive i've ever seen, but forgive me if it's changed for the better in the meantime. I just find it too risky to use Phoenix with my main avatar (in terms of possible data mining... and yeah, i'm sure they don't, but better safe then sorry) Aye, Thinkerer, of course there are ways of doing things differently as oppose to viewer 1.x.  But why should one have to bend in other ways with 2.x, just because the interface lacks easy accessible functions that were there in 1.x? And no, i'm not adding more bugs to the JIRA. I did that at the beta, they yet have to fix the problem i described... and we're about 9 versions further. With no feedback, no help, no direct communication, no reward, i'm not going to help fixing rudimentary problems that should not have been there in the first place. I'm very sorry to be negative, i'd rather not be. My hope is that in stead of releasing mesh import, which will fill the grid with meshes stolen from every game out there with 3d ripper, they would put that time into making a viewer that does not get you suffer from RSI when you have to work with it. Idle hope... *shakes head again and frowns*
  24. I completely removed anything to do with Second Life, from all hidden folders to even registry entries... knowing this could lead to problems (another silly thing really, the wizardshield script should take care of such things) So, before anyone says it could be due to an old install... it can't The bugs i mentioned are there, and repeatable. Perhaps it's due to a OS difference that it is no problem at your side. I'm using Vista 32bits The file problem is not a bug, but just a change in how they store chat logs in files.In 1.x the files were stored as the avatar names, with appropiate case and spaces. Now they changed it to all lowercase and an underscore for the space. Basically an up-yours to veteran users, or just not realizing people rely on logs in communication with customers. In general I am surprised that i find very rudimentary problems within a few minutes after install. It makes me think there is something very wrong with the testing process, or it's not tested at all before release. Do note that i have 30+ years experience in developing software and seen a lot of badly made software... but to see such basic things go wrong... come on... it's 2011, not 1980!
  25. I do customer support daily, mostly by sending back answers via a notecard to people.. When trying to do that in Viewer 2, the new profile wont allow drop of inventory, so you have to click at least 5 times to send out a notecard. When using viewer 2.7, i spotted 3 bugs in 2 minutes: 1) In world-about land, when the music url gets the focus the value gets cleared 2) when typing in a name in the map (CTRL-M), and hitting the enter key will result nothing, only clicking the search button works 3) the chat log file format has changed, where a space now must be a underscore... very annoying, since i got thousands of IM logs of people for over 5 years... had to quickly write a file conversion to be able to see the chat history in world so, pfffffffffffffffffffffffffffffffffffffffffffffffft took me an hour to get going with this horrible looking viewer, where there is so much whitespace in graphics, its really the worst interface i've ever seen. (well except maybe for blender) at least it doesnt take 2 minutes anymore to open a large script. Although to be able to read the script without getting a headache i had to edit the fonts.xml to make the font larger. Anyway, just writing off my frustration trying to use this viewer once again, since it's forced use now with the new search (which obviously is also not something to cheer about) EDIT: Window position and size is not saved... so you have to resize every single notecard... AAAAH the annoyance! Font cursor in notecards is not on the exact location, making edits very difficult. *shakes head*
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