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Sonia28 Jie

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Posts posted by Sonia28 Jie

  1. A comment has been added to your Case..

     

    Case: 01675026

    Avatar: Sonia28 Jie

    Type: General Marketplace Issues

    Status: Waiting for Customer Acceptance

    Hello Sonia28 Jie,

     

    Thank you for contacting Customer Support regarding the email for a fix for WEB-4587

     

    This is an issue that occurred a year ago and is not an ongoing issue. You may read more on the Jira Issue Tracker ticket for WEB-4587 located here:

     

    https://jira.secondlife.com/browse/WEB-4587

     

    You may follow the link in the email that you received to confirm the incorrect images on your affected listings and those images will be removed from the listings as part of the fix.

     

    Since this is not an ongoing issue it is not necessary to monitor all of your listings to ensure that they have the correct images.

     

    You may also monitor and participate in the conversation regarding this issue on the Second Life Commerce Merchants Forum post from the Marketplace Team, located here:

     

    http://community.secondlife.com/t5/Merchants/Image-Cleanup-Update-WEB-4587/td-p/1982379

     

    Regards,

     

    Dakota Linden

  2. hi there

    i dont know if you have the same problem but some of my marketplace listings are displaying ugly old pictures from other sellers

    i was on live chat with LL and told me it is a bug and i need to fix my listing manually.. i can NOT check 100's of listings everyday.. i filed a ticket, and i am not sure if there is a jira open already...

     

    wrong picture on the listingRIGHT picture

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