Lisi Twine

Hi Valerie , i know that they help each case when we calling..I know more than 4 avatar that has been able to recover ... calling them, but Nº case previously (For example ..Me Same)

Dear Therese, is not really necessary to send more than one case to LL ... they are serious about each case they receive, and contact with you via your mail ... you can always reply in mail "Replay" and be in contact them .. no need to create more cases .. Just follow the steps and show you better get in touch (again, knowing response to your case) on the phone .. all phones are free, and here's list of localities Billing support phone numbers Toll-Free (U.S. / Canada) 800.294.1067 Long-Distance 703.286.6277 LL team is available 24 hours a day, seven days a week. • France: 0805.101.490 • Germany: 0800.664.5510 • Japan: 0066.33.132.830 • Portugal: 800 814 450 • Spain: 800 300 560 • UK: 0800.048.4646 (when you call them have prepared your case number) is only way to track your avatar and your problem ..