[Introducing Kim Salzer, Our New VP Marketing]

I am paying attention, and your comments are all very helpful.  I hear you loud and clear on customer service, among other things.  And please know I am not out to make this a "game".  I, and my fellow colleagues, definitely have our work cut out for us.  Thanks for all the great insights.

[Introducing Kim Salzer, Our New VP Marketing]

Wow, I'm humbled by all the comments, and I'm learning a ton as well!  There is definitely such a creative energy to this community that is so unique, and I know we have to protect and nuture that.  I will be spending a lot of time in world, much of it under my alt account so that I can truly immerse myself and understand all the nuances of the SL experience.

There is so much opportunity here.  I look forward to joining forces with the rest of the Lindens to focus on improving the overall experience and set SL up for the future.

Keep the comments coming.  I look forward to interacting with you all in-world.

[Introducing Kim Salzer, Our New VP Marketing]

All,

Thank you for the warm welcomes and the great insights & advice. Obviously, the SL community is the heart of what we do here, and I definitely plan on spending a lot of time in-world (much of it under my alt account so that I can truly participate and observe) to learn the nuts & bolts.  I'm really excited to be part of something that is so much more than just a game.

Keep the comments coming!

Kim