Rav Stillwater

OVer a week ago I purchased a pack of breedable dogs. Shortly after birthing them noticed they were messed up. Textures all messed up, females changed to males even tho their "dashboard" showed the right dogs. After rude CSR 1 saying "you cant prove those are the dogs you jsut got from us" (yes I can with the transaction history.) The 2nd CSR treid to help and contacted a tech. After playing tag with him he FINALLY came and took all 10 dogs to "fix" them. WAs told give it a couple days. After day 2 I started asking becuase he had also said he'd post on their online ticket system he had the dogs and didnt... Where my dogs are... No response.. Since then I've played tag. Get on, he's there, send a msg, wait 1-4 hours.. no reply.. Log off and as soon as I do he respondes with "hi" no info, no nothing.. No matter how long I wait on SL for him to reply he only does AFTER I've logged. The ticket system he said the dogs were fixed (2 days ago) and to contact him as soon as I'm on. CSR last night swore he'd handle it asap... nodda.. CSR tonight.. back to the rude service saying things to make it like I'm in the wrong like "and it took you a week to figure out they were broken before contacting us" making the issue a lot worse.... Plus I didnt wait a week.. I've played tag with them for a week. I reported it ingame but it only allowed so many words before cap and want to file a REAL ticket on these ppl!