Hello Lostboyz Levee, This is a known issue with the delivery of products through the Magic Boxes. I have verified the orders and the funds were returned to the buyers when the system failed the orders and Customer Support does not have access to the funds. It will be necessary to contact the buyers to verify that they received the item and to ask for payment. If the order has failed and the resident has not received a refund, they will need to create a case for further investigation. For more information about the Marketplace and other related services, please visit the Knowledge Base: http://community.secondlife.com/t5/English/tkb-p/English_KB I am sorry for the inconvenience this may have caused you. Please let me know if there's anything further I can assist you with. Thank you for being a valued resident of Second Life! Have a great day! Kind Regards, xxxxxxxx xxxxxx www.secondlife.com Linden Lab Support 2013-03-14 21:44:28 Me The Funds I understand but hard earned time and the objects are still gone ... the objects were TAKEN by the Marketplace. Please Return the objects back to the Magic Box ... "A known Issue" should be able to return ... all the residents acknowledge not receiving any of the objects above. I am still at lost where my dogs and horses are ... is the Marketplace eating up millions of orders??? This is costing both of us 100os of Lindens, millions if 100s like me are experiencing this, I am not mad at you Suzannel, just hate replacing "missing" objects that just "disappear" again and again :( 2013-03-15 08:11:41 Me This is getting ridiculous .... in-world -- [08:58] Xstreet SL Magic Box v3.0.11 BB: Xstreet SL - Delivered item BB HuskyMAblueMa 1. Then a few hours later ... BB BioBreeds Stout Husky unbirthed Ready for your Home or Ranch 104151372 Delivery failed L$177 Not paid roboworrier Not available for redelivery The product is being shipped and you -- 'LL' is reimbursing my clients our money ?? This is unacceptable! Why don't I just mark everything L$0 - at least it will get through - PLEASE FIX DIRECT DELIVERY OR GO BACK TO MAGIC BOXES, LL AND/OR MARKETPLACE IS NOT SMART ENOUGH TO CHEW GUM AND DEAL LINDENS @ SAME TIME !!! PLEASE QUIT REIMBURSING MY FUNDS AFTER THE DELIVERY IS A DONE DEAL .... 2013-03-15 08:21:11 Me Of course its undeliverable ... Magic box sent it to LL or somewhere !!!