Jump to content

Ninja Krokus

Resident
  • Posts

    4
  • Joined

  • Last visited

Everything posted by Ninja Krokus

  1. - DD or Magic Box? Direct Delivery - Is the listing one of the "scrambled" listings? They're not scrambled, i'm pretty sure about that, but it always seems to be the same variation of poses, namely the poses i make the 1st Act Werewolf Avatar, or it'll only concern the poses that come with the same prop. - Is it the one person or multiple people? Multiple, it's happened 3 times now - Did you test deliver to yourself to see what's delivered (or maybe the wrong pose was packed in the box if it's a boxed product) When I migrated the listings over to direct delivery i tested each one to make sure it works - Edited to add - If it is DD, then you can check the contents of the folder on your listing under "contents" - What does their order history say when they copy/paste it for you? What I've noticed that it is consistent is that they'll either type out the names of the poses, or they'll copy their order over, and it's always a multiple item purchase. They'll request one of the poses that they actually ordered to be redelivered, but the rest of them are not what they ordered, and it looks like they swap out names for other poses. From there they'll claim they can't find it anywhere in their inventory, and since my items are no transfer i'll redeliver it to them, they'll claim they still are unable to find it and request i send the poses they did not order. Eventually they'll say "oh their in my received items folder!" (after i've told them to check 3 times) and the situation is over. I still think it smells a little bit like a scam, but considering the problem started when I migrated to Direct Delivery... i'm just not sure.
  2. I've been getting requests for customer service lately that are a little off. The person has always ordered merchandise from my store, but the items they want redelivered are not the items they purchased. Such as, they'll order *FN* 2 Pose, but they'll ask that *FN* 15 Pose be redelivered (*FN* is the abbreivation of my store name just fyi) Is this an actual bug on the marketplace or is this an attempt at scamming? Is anyone else having this issue?
  3. I"m currently having the same problem. I have 98 objects in my magic box, i went to put in three new products today and they won't show up on on the marketplace inventory, but the previous 98 objects do. I thought maybe there was too many objects in the original box so i tried rezzing a new magic box and added the three new items in it and nothing came up still. Not in "unavailable" or "unlisted" or "all" or "listed". I'm really at a loss.
×
×
  • Create New...