- DD or Magic Box?
Direct Delivery
- Is the listing one of the "scrambled" listings?
They're not scrambled, i'm pretty sure about that, but it always seems to be the same variation of poses, namely the poses i make the 1st Act Werewolf Avatar, or it'll only concern the poses that come with the same prop.
- Is it the one person or multiple people?
Multiple, it's happened 3 times now
- Did you test deliver to yourself to see what's delivered (or maybe the wrong pose was packed in the box if it's a boxed product)
When I migrated the listings over to direct delivery i tested each one to make sure it works
- Edited to add - If it is DD, then you can check the contents of the folder on your listing under "contents"
- What does their order history say when they copy/paste it for you?
What I've noticed that it is consistent is that they'll either type out the names of the poses, or they'll copy their order over, and it's always a multiple item purchase. They'll request one of the poses that they actually ordered to be redelivered, but the rest of them are not what they ordered, and it looks like they swap out names for other poses.
From there they'll claim they can't find it anywhere in their inventory, and since my items are no transfer i'll redeliver it to them, they'll claim they still are unable to find it and request i send the poses they did not order.
Eventually they'll say "oh their in my received items folder!" (after i've told them to check 3 times) and the situation is over.
I still think it smells a little bit like a scam, but considering the problem started when I migrated to Direct Delivery... i'm just not sure.