Hello everyone,
I am a basic member. And I have been a premium member. But I do not need nor will I ever use all of the features involved with Premium membership save one - the increased amount of IMs to offline email. I left Premium for Basic mainly for this reason and the price. Using one feature of Premium isn't worth the cost for me as the sale I operate does not make a profit. All of our proceeds go back to paying for advertising which continually goes up.
Several years ago I suddenly had a problem where offline IMs were not even reaching my email (and no they weren't in my spam either). I am/was not alone. I reported it in the JIRA along with a number of other people but there was never a resolution and then the case was closed despite the persistence of the problem and complaints. The one extra feature I need and used regularly failed and was dismissed. Switching to Basic did not solve the problem but it did save me money. And though the problem is better than it used to be, offline IMs to email is still not reliable for me.
But the point of this topic, how about a middle of the road membership that costs half (or less) of what the Premium membership costs? Something that gives people about half the features of the Premium account. More offline IMs than Basic, access to some of the Premium areas and experiences, more Groups that Basic, and more than Basic support.
Just a suggestion. I know I would pay for a middle of the road membership if it would give me better support lines and more offline IMs.
Thanks!