ScarredArchAngel Gearz

Okay, so almost a week ago now, I gifted a friend of mine 7k linden to their account, they were online at the time. They never got the L. This is not a small amount of L, and support tickets don't have a way to report this issue. I am not going to let this just sit, that is not just a small amount of money that I can just let go. LL stole from me with a glitch, so this had better get *****ing fixed. My question is this, How am I supposed to get this sorted, when support tickets have been restricted to only a few small topics, that do not include things like this.