Well, if she's a First Name/Last name account, never get rid of her ....those names are like gold. Send her to rehab, enroll her in a 12-step program, sign-her up for a make-over, give her a breath mint and in a few months she'll feel new and you'll enjoy playing her again. Sometimes an account needs to be parked for awhile but if you delete you'll probably be sorry at some point. All that inventory, all that history, all those memories. Just my opinion.