Moirae Loorden

Thank you both so much for responding!!! Whatta day. I noticed with the first shot that you couldn't read a thing and also that it showed I was disconnected. When I was taking the screenshot I hit the wrong F-key and shutdown my wireless. Once up and running again I checked my task manager (hadn't thought of that!) and then updated my anti-virus. This resulted in another reboot and this time - some kind of lengthy process ran (chkdsk!) prior to starting windows and..... SUCESS!!!!!!! I now have the new viewer!!! Really didn't want to upgrade but after today, I'm just happy to be back inworld! Thanks again to both of you for the quick responses!

Pardon my lack of technical lingo.... I use viewer 2....there are some upgrades that I have been ignoring as I like the viewer as it is and am not a fan of change! Last night I tried to log in and did but, things were wacky and I soon crashed. Next attempt promted this "chkdsk utility" error that I remember having a lonnnng time ago (can't remember the fix though!). Next attemp to log in brought up all these installation windows and next thing I knew an install bar was running across my screen for the latest version of the viewer and there was nothing I could do to stop it so, in a blind panic, I shut down my comp. To make a long story short, I have now come to a point where I've un-installed what I had and am trying to get the latest version from sl.com. I have attached a screenshot of the error that I'm getting.... I will be eternally grateful to anyone who knows how to help me with this problem!!!! Thank you!!!!!!!!