so if i understand well, the customer service will be better for premium residents only... seems silly to me... i signed up for SL 2 weeks ago and still have not been able to sign in.... customer service have not replied to me about my case and i still can't sign in??? Premium customers are important but i feel everyone should get the same service... bottom line is why would i want to be a Premium resident if i can't get help as a basic resident
Making Strides to Improve our Customer Support Services
in Inworld
A group blog by Secondlife in General
Posted
so if i understand well, the customer service will be better for premium residents only... seems silly to me... i signed up for SL 2 weeks ago and still have not been able to sign in.... customer service have not replied to me about my case and i still can't sign in??? Premium customers are important but i feel everyone should get the same service... bottom line is why would i want to be a Premium resident if i can't get help as a basic resident