Damian Baphomet

Thank you all very much for your advices and help, after much fiddling and trials and errors, I tried something really dumb, I ticked "custom port" and left it to the default 13000 port and it -seems- the issue got fixed. left SL on all night as I went to bed and when I woke up I was still online and just tried now again after having turned the PC off for the day and it seems to be holding. So I'm being cautiously optimistic but will keep monitoring.

Thank you for the detailed answer @Nalates Urriah. I have tried dropping the bandwidth to 1500, 1000 and 500 to no avail. My modem is brand new as I moved into this apartment and got the new ISP (and new high end fiber modem) less than a month ago. @Lyssa GreymoonStreaming services and YouTube pause no problem, no buffering or any issue of the sort. Restarting it didn't change anything either. I looked at the secondlife.log file and I see things that might be part of the issue but have no idea if I'm right and how to fix it if I am. I don't know how to attach it here so I uploaded it to my Google Drive if it can be any use to figure out my issue. I know it doesn't come from SL since until late July before I moved everything was working fine and since then the only thing that changed was my internet connection. maybe I need to open a port in the modem or something of the sort but I'm not sure how to do that and don't want to screw up everything else while trying to fix one thing. Also, yes I tried varied regions, both empty and busy ones and nothing changes, within 5-6 minutes UDP drops to 0 and I get disconnected.

Sadly the modem I have provided by the ISP is the only available model, also if the modem or router was failing wouldn't other activities also be affected? I've hand several hours session in online games with no disconnect or loss of ping or an issue, this only affects SL. And I'm afraid I only have one PC so I can't swap that

So I am currently on a 10gb fiber connection, which is pretty much one of the fastest and most reliable available in the country. Before the disconnect ping is consistently around 150-200 ms which has been fairly common throughout my SL life for being in France. Packet Loss is rarely ever above 0.2% and most often at 0%, the only thing I noticed before a disconnect is the UDP data received going down, no ping spike, no packet loss spike and no time dilation or PFPS loss either.

Thanks for the quick reply, however, considering I just moved and cleaned my PC thoroughly and nothing goes above 140F (and that the PC handles much more demanding software without problem) I highly doubt that it is the problem, also this is a desktop not a laptop that I keep clear of any dust very regularly. And for the second part I'm not sure what I need to check with my ISP considering everything else internet related has no problem, I'm much more hardware savvy than software so I have no idea what I would need to talk to my ISP about sorry >_<

Hello and sorry to necro a post like that but I can't seem to find any solution to my problem. I have moved country (went back to France) and just got a new very fast high quality connection and everything beside SL works amazing. for SL, every 2 to 5 minutes I get disconnected. tried looking at the tips on here http://blog.nalates.net/2011/10/26/troubleshoot-your-sl-connection/ but I'm not sure what to test on my connection as at first everything seems fine until I watch the "UDP Data Received" gauge slowly dry down to 0 and then I get disconnected. not sure what to do at this point. As a note I've been in SL for nearly 15 years and have had my share of issues but it's the first time I encounter this one through moves and PC upgrades.