Dear Q, in no way do I consider viewer 1.23 to be the "best viewer." However, it works for me because it allows me to complete my tasks in a MUCH more efficient manner than V2. This is of course due to being so accustomed to the viewer, but it's also because of the issues V2 has with multitasking. V2 has located all the "important stuff" that I used to be able to open up 3-8 windows of if I wanted to. Sure it's overwhelming... that's part of the draw of SL: that you can do MORE, you have MORE control, you have MORE freedom. It's a practice in learning how to deal with overstimulation... For many of us, V2 took away that "more," and that's why we're still using 1.23 or a TPV... we can handle it =) V2 feels like a chokechain. LL already has said that V2 isn't appropriate yet for power users.. so your comment about 'less options' was easily misread. Many of us just want the functionality that already existed.
And why won't I use V2 at this moment? Because if I do, I'm going to lose almost ALL my 1.23 settings, including my LOG SETTINGS which are extremely important for any halfway decent businessperson in SL, and I refuse to use V2 until it lets me log back into 1.23 without resetting settings which I may or may not remember to reset every time I switch before I end up losing hours/days worth of IM logs that contain important business information.
Just tell me where to put this request for V2 to not trash all my preferences in 1.23, make it easier for us power users to 'dip our toes in' without fearing Every Single Time that if we log in with 1.23 again, we'll be punished by having our preferences trashed (again, really important ones! like chat/im logging!) Don't give b.s. about creating another user in windows, etc etc... fast easy fun, remember? I could maybe learn to deal with the rest... but this is keeping me from even thinking about it.
If LL has designed a whole new viewer in large part because people with no creativity or sense of adventure abandon the game after learning there isn't some 'score' to be achieved or easy money to be made, then why won't you make it easier for your existing, core, paying, dedicated, committed, present, engaged, devoted, frustrated users to switch between the two viewers, allowing us to experiment with V2 without the negative side effects?
At this point, that's one of the major hurdles keeping me from even getting near it; I've been burned enough. I have work to do and like you, I take my work and this environment very seriously.
It's sad that most of the public "conversations" slip into insults and posturing... =( It's also sad that you're missing out on a lot of input because many users simply refuse to use V2 at this time.
That said, I'm interested in attending your Office Hours... what are they again?
p.s. if this preferences/cache issue is fixed, hope you will make a blog announcement, or if you did fix it, wow i'd like to know =)