I had the same problem and I really want your help .
sl was working very well but when I updated the viewer ,the moment I open the window for the sl to start I find the window divided into two sides one black the other is grey . Also no place to write your user name or your password and if I try to close this window it doesn't close . i don't know what to do !! i dwonloaded phoneix also the same problem Then I downloaded snowglobe it is working but I don't like it at all i found viewer two much better for example i can't copy and paste in this viewer also i can't arrange my outfits like i used to .