Sonia Yeu
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Unable to decode the file storing your credentials
Sonia Yeu replied to Sonia Yeu's topic in General Discussion Forum
Thank you Arielle. -
Unable to decode the file storing your credentials
Sonia Yeu replied to Sonia Yeu's topic in General Discussion Forum
By the way... so why "login credentials" and not "settings"? -
Unable to decode the file storing your credentials
Sonia Yeu replied to Sonia Yeu's topic in General Discussion Forum
You then mean settings backup from one PC are valid only for that PC? That sounds interesting... and sad. -
So, I got a brand new PC with Windows 10. I made all the needed system updates, yesterday. Today I installed Firestorm (x64, 6.4.12.62831). I logged in with my username and password, after checking the "Remember" box. I went inworld and checked how it was running, making little changes to my Preferences. I set Backup/Restore Settings path to an USB key folder where I had my settings saved. I asked Firestorm to restore my settings and it replied of course it had to be restarted. Ok. Then it restarted, and displayed this message: "We were unable to decode the file storing your saved login credentials. At this point saving or deleting credentials will erase all those that were previously stored. This may happen when you change network setup. Restarting the viewer with previous network configuration may help recovering your saved login credentials." What should I do now?? Nothing was changed, nothing about Windows, nothing about network setup... it is the very first Firestorm installation on that brand new PC.
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Login to Dashboard is broken, still nada on Status!
Sonia Yeu replied to Anna Nova's topic in General Discussion Forum
Thank you very much, Chaser. -
Login to Dashboard is broken, still nada on Status!
Sonia Yeu replied to Anna Nova's topic in General Discussion Forum
Hi Chaser, where could I find that statistic? I used to follow https://e*****up.com/slstatistics/online-now-last-24hrs but it's gone from a long time. (e t i t s up dot com) -
Glad for you all!
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You are welcome Sparka... je vous souhaite un beau après-midi.
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And, after some 7 hours - and a support ticket created by a friend - suddenly it worked. 😲
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Just when a friend of mine in another country opened a ticket... https://i.postimg.cc/d1m3QLBc/20200829-ticket.jpg suddenly all started to work... ? no... I still can't login.
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Have a good appetite Sparka
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Of course it's not ISP-related, since we are trying to connect from several countries and by several ISPs.
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https://secondlife-status.statuspage.io/ last update: July 31. If you believe.
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So we aren't... already 3 different countries.
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https://secondlife.com/ first page is showed, although login does not work at all.
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The frustrating thing is, when login doesn't work and the other sites are unreachable or look as dead, the user can't do anything at all.
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Of course I was not thinking "it's just from europe" or "it's all of europe", but I had some doubts.
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With my viewer I get the classic one: "Login failed. Despite our best efforts, something unexpected has gone wrong. Please check https://secondlife-status.statuspage.io (oh, sure!) to see if there is a known problem with the service. If you continue to experience problems, please check your network and firewall setup." I already checked, by another web site (https://www.speedtest.net/), that there aren't problems to reach Arizona servers from here. So the issue is not from here until there (thing that used to happen in the past).
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It's not possible to login. (Europe here). https://secondlife-status.statuspage.io/ is NOT usefull AT ALL. (as usual) secondlife.com ... can't login. https://support.secondlife.com/contact-support/ is NOT available. Couldn't you make a support site that stays available when login doesn't work no more? That could make sense!!!
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Same here. It's not possible to log in, from hours. https://secondlife-status.statuspage.io/ ... totally UNUSEFUL. https://secondlife.com/ ... not possible to log in. https://support.secondlife.com/contact-support/ ... not working at all. Come on, it's shameful.
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HUDs "dying" one after the other
Sonia Yeu replied to Sonia Yeu's topic in General Second Life Tech Discussion
Madelaine: I know that, here it is usually fixed by the menu option "Refresh attachments". The same for Catwa animations hud. -
HUDs "dying" one after the other
Sonia Yeu replied to Sonia Yeu's topic in General Second Life Tech Discussion
Not immediately. I tried everything, I made some tests. Then yes, I relogged. Today I cleared inventory and viewer cache. I logged back in, I reloaded all. And nothing changed. -
Hi, I am experiencing a very strange thing, never happened before in my SL. In less than two days, four different HUDs, plus a mesh head, just stopped working, not changing no more, not responding to clicks. I can only attach or detach them. The menu option "Refresh Attachments" doesn't help at all. Resetting scripts, when possible, doesn't help. I had no crash; no other strange things happened. I don't wear more than 2-3 huds at the same time. This way I lost (and I had to replace with copies) an AO hud; a Catwa hud; a Maitreya hud; a tracker hud; and a mesh head. Every object always worked well so far. They basically appear as "frozen", they can't be clicked no more. What is happening?
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Alwin, I am sorry: please believe me, I was saying the truth, I was really happy about that. At least you really answered to my question.
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