yes it has to be a problem in the viewers them self because it works on every thing else like my games and skype or what ever other program i use!. just one more crappy thing they have messed up with the viewer updates to firestorm and sl as well as other viewers they really need to stop messing things up!. this is the problem with changing to new versions so damned offten cant they stop making so many half ass changes and stop messing with parts of the program that actually worked damnit!