Drenda

I've got this "mate" thing figured out. Velk is from Argentina...

My main concern is how the 2fa, assuming it is a temporary code good for only minutes, would be sent out for accounts that DO log in from different IPs and geographic locations. Just because no one here does that, does not mean it never legitimately happens. Some people have more complicated RL lives and travel and work elsewhere beside home, and need a reliable 2fa method that includes them. When you are given options for a 2fa method of contact, LL should allow at least 4 telephone numbers, portable or fixed for voice and/or SMS text. They should also allow at least 2 email accounts for verification. You can not always couple and forward e-mail accounts. And they should always allow multiple IP's, with 2fa triggered only when the IP changes as mentioned earlier. When a menu pops up when you try to log in, or buy Lindens, it should have check off boxes on the different ways to notify you, and these can be changed within your selected 2fa methods at any time. This is already standard with many financial institutions, before you log in from a new IP, or a new computer (eg different cookie stored). Of course this will be a few extra steps and many will complain, or get locked out of their account. LL should be prepared to increase their support staff to help locked out residents. At the present time, if you have any support problem after about 5pm slt Friday until 7am slt Monday, you are SOL. So this is not so simple as some think it is to implement fairly...

Sorry, I did it before Tilia separated from LL, with a bank credit card, and only entered my SL password. But in the viewer, which is also Tilia, you just enter the dollar amount and it goes thru in a few seconds.

If this 4 digit code is always the same, chosen by you or SL, it is just the same as a PIN number used at ATM's for credit and debit cards. That would not need a cell phone, landline phone, or email account to get the 2fa code, which is usually good for just a few minutes. Why is that not an easier method? Of course Sid will use 0000 and others will used 1234 or 7777. But how is someone going to guess your PIN code with 9999 possibilites, or make it a 5 digit, 99999 choices? as far as not having a cell/smart phone - every financial insitution I deal with has many choices for sending the 2fa code: A home phone (wired or internet), a cell/smart phone, or email. If you have none of these, I guess it's the US Mail, or smoke signals. Most credit cards still send the initial PIN number by US mail, btw

I agree they should have a 2fa method, even a permanent pin code for simplicity, for Purchases from an outside USD source, and that should be part of all Viewers. It they can't do this, eliminate the quick Market purchase option from the viewer. But they won't do that because they make too much money on the spread with those convenient Market orders. For buying Lindens, you can also report fraud to your credit card company, or Paypal. I have a bank account with an always small balance connected to Paypal, and no overdraft protection allowed. If someone attempts to purchase lindens from my paypal through my SL viewer, they will be lucky to get $10 USD. And I would still report it as theft to LL and my bank. But 2fa would be helpful for that case. The more common problem is transferring Lindens from my account to other dummy accounts. Because of the extra transfer fees, I keep a large Linden balance at times for several weeks. I never buy Lindens because I have an inworld business that supplies my Linden balance. 2FA for account logins would help the account security issue, but gets more complicated when you login from different IP's. Partners in RL can work in different states and login from several IPs. What if you have different phone numbers or email at your different home and work sites? This is another issue, and LL would need to make exceptions or waivers for these cases.

They would not call that a "resident to resident" dispute. A stranger logs into your account and steals lindens and other inventory, is not a dispute, it is theft. LL can track your account logins and transactions. If you are quick to notice they can usually recover your lost funds. I have known several cases of high linden balances being stolen and LL returning the lindens to the account owner. You use this form to file a theft report:

https://i.gyazo.com/b79970d077f5649c9335f241d8f20f14.mp4 The Dorito Look - after too many fried cheese stuffed Doritos: