Our sim is down as well and has been for over 24 hours now with the same routing issue. No help, no support and no solutions. The sim has 54k in traffic and being down until Monday will kill us. Meanwhile, we are still paying rent on days with no service. No staff on Thanksgiving? ok, i can understand that. No staff for 4 days for things that have been screwed up BY LL? I just dont get it and it just goes to show how much they care about the users of the platform.