Ron Blackwood
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[redacted] Customer service issues
Ron Blackwood replied to Ron Blackwood's topic in General Discussion Forum
There is a customer service BOT inside the main entrance, who you can only IM , as i have been doing for months now ! -
[redacted] Customer service issues
Ron Blackwood replied to Ron Blackwood's topic in General Discussion Forum
The name change caused a problem with 7seas fishing game but that was easily resolved by the 7seas creator , My main problem is [redacted] ignoring my IM's and notecards -
Ron Blackwood started following [redacted] Customer service issues
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I have contacted [name removed by moderators] several time to resolve an issue i have with them and have not received a response from them. I was originally named ron432 and changed my name to ron.blackwood. I had L$12500 promo store cards from them and they now do not work under ron.blackwood. I also lost the store discount percentage that you receive when you get an item from the shop. I have tried to get them to respond to me and change everything to my new name, but as I said cannot get a response from them. I have sent IM's to customer support for one year and then sent a notecard to another contact person (who was assigned to handle problems for them). I have sent 8 notecards to [name removed by moderators](as instructed) and still have not heard from them. Can you please help me or suggest what i need to do. Thank you. ron.blackwood (ron432)
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