I created an account yesterday (4/23/20), but did not realize a "username" is really the name your character would be given. So, wanting to give my character a better name, I have been trying ever since to pay to change it. I do have a premiere account which is part of the initial set up, and then did the Tilia stuff on my account payment info page. I also associated a payment credit card and when that didn't work, tried associating my paypal account, which also didn't work. What seems to be happening, is the system is charging my card, and then immediately taking the charge back off the card. Then it gives me an error message. I can't buy lindens (can you not do that in the first few days?), I can't change my name (same thing, is there a time limit involved, or a restriction keeping me from doing it for a few days?), and if I hadn't made the darn thing a premiere account I would just delete it and start again but am told that will result in the money they charged me being lost and not refunded. It did let me get a house, oddly. But now I'm stuck and I put in a ticket but the system doesn't seem to think I did - any point in putting in another one? A friend of mine sent me some lindens (I paid her with a check), but I can't do that forever. Any help you can offer would be greatly appreciated.